Talk to sales Try for Free
Roseline Gichira

Roseline Gichira

Customer Service Staff

Followers of Roseline Gichira8 followers
location of Roseline GichiraKenya

Connect with Roseline Gichira to Send Message

Connect

Connect with Roseline Gichira to Send Message

Connect

  • Timeline

  • About me

    Junior Technical Support

  • Education

    • Pioneer international university

      2019 - 2021
      International relations and diplomacy International Business, Trade, and Tax Law

    • FreeCodeCamp

      -

  • Experience

    • Fortune Sacco Society Ltd

      Aug 2017 - Sept 2017
      Customer Service Staff

      At Fortune I was tasked with helping customers access their account balances and withdrawal of pension funds (inua jamii) for the elderly. I also queued in tasks for the Credit Section Staff on the system

    • OLLIN SACCO SOCIETY LIMITED

      Sept 2017 - Mar 2018

      As a Junior Sales Assistant I was tasked with approaching potential customers, educating them on the Sacco products and persuading them to open accounts. I guided them on how to fill in the application form and captured their passport photo and signatures for easy account opening. I also compiled data on dormant and defaulted loan accounts. As a Customer Service Staff I was tasked with handling customer enquiries of the Sacco products, issuing loan forms and deposit slips to customers, printing customer account statements on request, handling customer disputes on account and loan account balances, and opening accounts for walk in potential customers.

      • Sales Assistant

        Jan 2018 - Mar 2018

      • Customer Service Staff

        Sept 2017 - Jan 2018

    • Codic

      Nov 2023 - now
      Technical Support Staff

      Nov-Dec 2023 Junior Trainee at CODIC ltd - Intensive and Comprehensive learning of the company core banking system and practice.

  • Licenses & Certifications