Rachael Williams

Support Worker - Learning Disabilities

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Pontypool, Wales, United Kingdom

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Timeline
About me
Home Education Officer
Education
- University of Westminster
  2008 - 2010
  Postgraduate Diploma Health and Social Care Management Merit Pass
  This is a QCF level 7 qualification
- CCP
  2014 - 2014
  Level 4 Certificate in Preparing to teach in the lifelong learning sector
- City and Guilds
  2005 - 2006
  Level 3 Community Mental Health Care Pass
- University of Winchester
  1995 - 1998
  Bachelor of Arts (B.A.) Drama and Psychology 2:1
Experience
- Cartefi Cymru
  Aug 1998 - Sept 1999
  Support Worker - Learning Disabilities
- St Georges Healthcare NHS Trust
  Sept 1999 - Feb 2002
  Graduate Trainee Mental Health Worker
- Together: Working for Wellbeing
  Feb 2002 - May 2005
  Deputy Residential Care Manager
  Managed service to CQC standards, care planning, risk assessment, administrating medication.
- London Borough of Hackney
  May 2005 - Apr 2012
  I developed a supported employment model within a mental health recovery service Managing service delivery within a £650k budget; including staff performance, reporting, generating referrals and making assessments in line with Personalisation and the Recovery model for mental health. Outcome Star method of care planningCo-ordination of a programme of accredited training deliverySupervision of support workers, sessional tutors and volunteersExpert in peer-support group facilitation (Hearing Voices)Competent in Recruitment, Selection, Sickness, Capability procedures
  - Social Enterprise Project Lead
    Jan 2011 - Apr 2012
  - Acting Manager - Mental Health Recovery Service
    Apr 2010 - Dec 2010
  - Deputy Manager - Mental Health Recovery Service
    May 2005 - Mar 2010
- Crisis Skylight Oxford
  Apr 2012 - Mar 2014
  Work and Learning Coach
  Coaching for people with complex needsGrant applications and awardsBusiness start-up advice and guidanceEmployer EngagementService development
- New College Swindon
  Apr 2014 - Feb 2016
  Employability Course Leader
  Co-ordinating the design and delivery of employability within study programmes, across a broad curriculum. Creating and implementing methods of measuring impact upon learners. Employability tutor to learners who are NEET or entering employment.
- Torfaen County Borough Council
  Feb 2016 - now
  Intensive coaching and mentoring addressing complex barriers to work for those who are NEET (16-25years old)
  - Home Education Officer
    Jan 2023 - now
  - Youth Mentor - Communities for Work
    Feb 2016 - Jan 2023
Licenses & Certifications
- Certifed Practitioner (Trauma and Mental Health Informed Schools)
  Trauma Informed Schools UK
  Apr 2025
- Level 4 NVQ Diploma in Advice and Guidance (3569 -04)
  City & Guilds
  Nov 2023
  View certificate