Vishal Chhatria

Experience

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  Aspiring Minds

  Dec 2017 - Jan 2020

  • End to end client interaction and delivery in operations department.• Handing Sector Skill Councils such as Tourism & Hospitality, Hydrocarbon, DB-Tech, Electronics,Etc.• Training and monitoring a team of 4 members, looking after the challenges and efficient solutions as per the requirements of clients and nature of work.• Planning and coordination with the Training Partners and Examiners for the forethought of assessments and execution as per the demand and standards of NSDC• Participating in result related issues on the portals as well as offline. Maintaining the record of SDMS and Skill India Id’s of the assessors for the end to end delivery of the results through portals.• Executing Government School Assessments in PAN India through Pen-Paper mode for various SSC’s. Timely delivery of the results and documents to the participating entities.• Generation of the annual reports and working on quarterly data as the client requirements and company process.• As a Client Coordinator worked in a multitasking and challenging environment handling several assignments at a time.• With professional connections maintained around 300+ freelancer manpower of assessors in various domains on PAN India exposure.• Efficient to tackle new situations faced due the course of operations and come up with the most efficient and cost-effective solutions.• Foster positive work relationships within all levels of the organization. Show less -Manage, Maintain and deepen Key client relationships, ensure highest level of customer satisfaction.-Understand and service client's requirements.-Create graphs, pivots, charts, etc. of data to analyse it and discuss with seniors.-Based on data analysis, work out new strategies to build a cost saving environment.-Maintain proper communication and coordination with internal teams and clients.-Prepare weekly and monthly MIS for client and internal management.-Extensive experience in Skill Ecosystem, Project Co-ordination.-Coordinating with SSC, Training Partners, Assessors and Tech Team for skills assessment and vocational training programs, to conduct the assessment smoothly and fairly.-Responsible for planning the assessments coming from Sector Skill Councils.-Responsible for planning the school assessments for multiple sectors and coordination on the assessments day.-Maintaining the different trackers and sheets to analyse and maintain the data. Show less

  • Assistant Manager Vocational Client Servicing

    Jul 2019 - Jan 2020

  • Client Servicing Executive

    Dec 2017 - Jul 2019
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  Radiant Infonet Private Limited

  Apr 2020 - Dec 2020

  Assistant Manager - Govt Operations

  • End to end client interaction and delivery in operations department.• Handing Sector Skill Councils such as IASC SSC, MESC , Textile Committee, SPEFL.• Planning and coordination with the Training Partners and Examiners for the forethought of assessments and execution as per the demand and standards of NSDC• Participating in result related issues on the portals as well as offline. Maintaining the record of SDMS and Skill India Id’s of the assessors for the end to end delivery of the results through portals.• Executing Government School Assessments in PAN India through Pen-Paper mode for various SSC’s. Timely delivery of the results and documents to the participating entities.• As a Client Coordinator worked in a multitasking and challenging environment handling several assignments at a time.• With professional connections maintained around 300+ freelancer manpower of assessors in various domains on PAN India exposure.• Efficient to tackle new situations faced due the course of operations and come up with the most efficient and cost-effective solutions.• Foster positive work relationships within all levels of the organization. Show less

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  Flyvheel

  Jan 2021 - Nov 2022

  Assistant Operations Manager

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  MSAG Skill India

  Jan 2021 - now

  Currently working as Assistant Manager - Client Servicing (Operations)• End to end client interaction and delivery in the operations department.• Planning and coordination with the Training Partners and Examiners for the forethought of assessments and execution as per the demand and standards of NSDC• Participating in result-related issues on the portals as well as offline. Maintaining the record of SDMS and Skill India Ids of the assessors for the end-to-end delivery of the results through portals.• As a Client Coordinator worked in a multitasking and challenging environment handling several assignments at a time.• With professional connections maintained around 300+ freelancer manpower of assessors in various domains on PAN India exposure.• Efficient to tackle new situations faced due to the course of operations and come up with the most efficient and cost-effective solutions.• Foster positive work relationships within all levels of the organization. Show less

  • Operations Manager

    May 2024 - now

  • Operations Manager

    May 2024 - now

  • Assistant Operations Manager

    Jan 2021 - Apr 2024