
Chris Eichorn
System Engineer

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About me
IT professional
Education

Cincinnati State Technical and Community College
2006 - 2009Computer Communications Network Communications
Northern Kentucky University
2013 - 2016Bachelor’s Degree Computer Information TechnologyWith a focus on Networking and Security and a minor in Business Informatics.
Experience

GE
Jan 1996 - Jan 2003System EngineerMaintained, built, monitored, and set policy and procedures for the e-mail environment. Tested and implemented new devices to be used with e-mail.Developed and executed plan to migrate five Microsoft Exchange 5.5 sites containing 12,000 e-mail accounts to one Microsoft Exchange 2000 site. This reduced over all cost by $400,000 annually while increasing user satisfaction.Initiated roll out of 300 Blackberry devices to field sales team to increase customer face time by 20% and reduce on-line cost by 35%.Consulted with resource management team to implement new phone tracking system, which reduced the number of NT servers and number of licenses needed to run the application. This reduced the over all cost of the system by 50% and increased reporting time to management. Show less

GE Consumer Finance
Jan 2000 - Jan 2003System AdministratorMaintained, built and monitored NT servers and network equipment.Recommended the use of RemoteOffice.com instead of Visto systems, which would reduce the overall cost of remote access to e-mail by $200,000 annually.Designed and upgraded local area network in temporary office, during eight hour time period, which increased user productivity by 35% while simultaneously increasing customer satisfaction.Responded to request by CEO for quick set up and tear down of local area and wide area network, and NT server in hotel to connect to networks all over the world while providing seamless support during high-level meetings. Achieved 100% customer satisfaction. Show less

CECC
Mar 2003 - Aug 2007OwnerMaintain all computers, servers, fire and security alarm, and phone systems. Provide assistance in major system upgrades and purchases. Manage construction projects.Reduced monthly cost of phone services while increasing the amount of services received from local phone company.Redesigned local area network to increase user productivity and also reduced over all cost of supporting the local area network.Increased user knowledge of vender supplied system by working with vendor to provide training. Show less

Davis-Kidd Booksellers
Aug 2007 - Feb 2012IT ManagerManage POS, network, phone, and security systems. Set and control IT budget for entire company.Redesigned wide area and local area networks to add a VIOP system and increase performance across locations.Lead team in developing new process to use Clinic employee payroll deduction program which increased sales by 15%Evaluated Blackberry verses Android use for remote email access on smart phones; decided on Android due to cost of Blackberry Enterprise Server

Joseph-Beth Booksellers
Aug 2007 - Feb 2012IT ManagerManage POS, network, phone, and security systems. Set and control IT budget for entire company.Redesigned wide area and local area networks to add a VIOP system and increase performance across locations.Lead team in developing new process to use Clinic employee payroll deduction program which increased sales by 15%Evaluated Blackberry verses Android use for remote email access on smart phones; decided on Android due to cost of Blackberry Enterprise Server

Contracting
Jun 2012 - Jun 2013...Looking for opportunities in the Cincinnati Area

L-3 Cincinnati Electronics
Jun 2013 - Sept 2016Infrastructure EngineerMaintained, built, monitored, and set policy and procedures for the network and virtual environments.

Nielsen
Sept 2016 - nowManager of Network Engineering
Mar 2023 - nowLead Network Engineer
Sept 2016 - Mar 2023
Licenses & Certifications

Six Sigma Green Belt

ITIL Foundation
Jul 2016
Microsoft Certified System Engineer
Microsoft
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