Rachel Johnson

Experience

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  The Ohio State University

  Sept 2007 - Sept 2008

  Office Assistant

  • Functioned as Office Assistant for School of Physical Activity and Education Services. • Increased office efficiency by accurately maintaining inventory, quickly answering inquiries,scheduling appointments, and creating/maintaining student files.

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  Discount Drug Mart

  Jun 2008 - Dec 2011

  Certified Pharmacy Technician

  • Prepared medication by mixing, counting pills, and labeling bottles.• Processed insurance claims. Spoke with insurance companies to get rejection overrides as needed.• Maintained knowledge of all pharmacy inventory. Assisted with bi-annual CII counts. • Trained new employees on how to use pharmacy software, as well as policies and procedures.• “Employee of the Quarter” for outstanding performance.

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  AT&T

  Jan 2011 - Feb 2012

  Retail Sales Consultant

  • Sold all products and services, complete customer contracts and warranties, pull products from inventory, accept customer payments, and file completed orders. • Solicited, coordinated, scheduled, and participated in community events to raise awareness of newly opened location.• Troubleshot device software issues by gaining knowledge of different manufacturer procedures.• Maintained strong knowledge of all company products, accessories, pricing plans, and promotions. • Set an example of high personal and professional conduct for employees and others.• Maintained knowledge of competitive offers and provide critical market feedback to the Store Leader regarding local competition and product/service needs• Met and exceeded sales goals consistently. • Me AT&T Summit Award-Given to top 1% of sales people in nation, Customer Experience Award Show less

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  CVS

  Jan 2012 - Jan 2013

  Inventory Specialist and Certified Pharmacy Technician

  • Trained new staff on proper inventory policies and procedures, as well as how to use pharmacy RxConnect software systems.• Determined sufficient quantity of medications to keep on hand to stay within budget, but also keep from running out.• Created and enforced successful plan to ensure all audits and inventory counts were done accurately and on time.• Delegated inventory jobs to peers to make sure said plan was completed in timely fashion.• Maintained accurate record of inventory in pharmacy and also of any credits due from vendors.• Billed prescriptions to proper insurances and troubleshot any claim denials.• Maintain knowledge of all Medicaid and Medicare laws and insurances.• Attended routine meetings with upper level management.• Stayed in compliance with all EPA regulations regarding controlled substances and HIPPA laws Show less

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  Biomethods, Medical Waste Management

  Feb 2012 - Nov 2012

  Business Development Manager

  • Developed and implemented strategic sales plans and forecasts to achieve company objectives for projects and services.• Created and designed marketing materials that would be most effective in gaining new business.• Acted as a liaison between clients and company and routinely met with high level management.• Managed meetings with potential clientele to answer any questions and explain business model.• Ensured client’s compliance with the nation's environmental laws and regulations.• Negotiated client pricing and contracts.• Set up training sessions to assure clients’ staff was knowledgeable of EPA laws and regulations. Show less

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  AlixaRx

  Nov 2013 - Sept 2016

  Pharmacy Service Technician

  • Manage installation and implementation of new remote dispensing machines at long term care facilities, including participate in preliminary testing to ensure the machines function properly prior to Go-Live date.• Train long term care facility staff on the proper use of equipment and peripherals as wells as pharmacy policies and procedures; train new nurses upon hire on use of RduData and RduOp software.• Initiate and perform Disaster Recovery protocols as required for non-functional remote dispensing machines.• Execute weekly and monthly inventory audits of all pharmacy products and medication in automatic dispensing unites.• Held routine meetings with Director of Nursing and Executive Directors at multiple nursing facilities to address any issues with implementation or pharmacy services.• Created and led quarterly in-service training sessions with nursing facility staff that includes customized pamphlets and training checklists.• Perform regular audits to ensure compliance with state regulations regarding expiring medications.• Provide high level of customer service by responding promptly to the requests of all personnel at long term care facilities and the central hub pharmacy location while acting as liaison.• Preventive maintenance on equipment and peripherals on a daily, weekly, monthly, and quarterly basis, including cleaning, testing, and periodic component replacement.• Maintain all environmental specification related to the remote dispensing unit.Accomplishments: Developed and implemented training process for nursing facility clients. Recognized by supervisor and peers for excellence in leadership and teamwork. Show less

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  Lakeside Project Solutions, LLC

  Oct 2016 - now

  Project Manager

  • Team Lead

    Jan 2019 - now

  • Project Manager

    Oct 2016 - Jan 2019