Dr. Josephine Bennett

Experience

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  Sears

  Aug 2004 - Aug 2008

  Cashier Supervisor
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  Wells Fargo

  Jan 2009 - Jan 2010

  Credit Manager

  Examined financial accounts, reviewed credit history, and conditionally approved FHA real estate transactions, unsecured credit and auto loan transactions. Utilized financial statistics to analyze data and prepare loan projections. Conduct loan suitability analysis to ensure fees, costs and calculations complied company and government lending regulations. • Reorganized documentation collection and submission procedure; created a processing sheet utilized throughout the entire branch for refinancing transactions, drastically reducing delays in loan processing. • Conducted one-on-one and group training sessions for credit managers on calculating loan risks, ratios and suitability analysis; reviewed their work to ensure accuracy.• Through continuous learning, maintained knowledge of state and federal legal and fiscal requirements and regulations regarding lending transactions.• In charge of the negotiation and agreement of terms of business with the new and existing customers. This includes the terms of payment and the set-up of the service level agreements and credit limits. Show less

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  State of Alabama

  Feb 2010 - Aug 2022

  Independently review disability hearing cases for Title II and Title XVI disability appeals.• Develop and review disability hearing cases for completeness; analyze previous decisions to identify inaccuracies or incorrect decisions; identify and collect additional case documentation to expedite disability appeal process and issue favorable reversals of determinations. • Utilize investigative techniques to resolve case inconsistencies; prepare analysis reports and advisory assessments with recommendations for specific courses of action.• Explain representation, burden of proof, and individual rights in relation to the disability hearing process. Show less Investigated and analyzed psychological and physiological circumstances preventing individual unemployment; delivered comprehensive medical and psychiatric decisions determining benefits entitlement under Title II and Title XVI of the Social Security Act; perform extensive research on appeals and administrative law judge rulings.• Served as committee board member identifying outstanding employee contributions to Disability Determination organization. Assisted in development of programs to foster community, teamwork and celebrate employee achievement. • Collaborated with agency leadership on data analysis utilization to address quality deficiencies and identify training opportunities. • Utilized Transferability Skills Analysis (TSA) to determine claimants’ skills; conducted Labor Market Research Studies (LMS) to determine job availability.• Conducted effective mediations between SSA Commissioner and citizens of Alabama to maintain standards of customer service.• Established solid communications with internal/external stakeholders (claimants, family members, employers, legal representatives, community resources, physicians, psychologists, and vocational experts) to develop or substantiate evidence of illness or injury.• Prioritized case needs and exercised judgement to resolve all issues; completed case reviews on variety of complex disability cases to assure compliance with internal office procedures and Social Security regulations. • Recommended mentorship program to address at-risk employee training needs. Collaborate with section and unit supervisor to reinforce case-related activities. Serve as mentor, incorporating policy and procedural training to address mentee performance deficits; aid mentees in executing timely adjudicative actions and reducing overall caseload. Show less

  • Preliminary Hearing Specialist

    Jan 2020 - Aug 2022

  • Senior Disability Specialist

    Feb 2010 - Jan 2020
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  Everett Advisory Partners, LLC

  May 2021 - now

  Assistant Director of HR Data & HR Advisor

  • Manage the approach and strategy for data utilization; create strong data processes to aid in efficient personnel operations.• Craft strategic HR plans to align HR processes to efficient operations and the organization’s needs and objectives.• Assess labor market data to inform clients’ critical salary and employee benefit decisions. • Conduct salary benchmarking to determine fair and equitable compensation; maximized retention of bank executives considered medium/high flight risks. Document findings for inclusion in 10-K proxy statements as support for executive compensation actions. • Work with company leadership to assess personnel processes and identify problem areas; develop plan with recommendations to either optimize, streamline or eliminate non-productive processes; develop an execution strategy and follow through protocols.• Develop employee development plans to retain existing workforce in the wake of significant turnover. Restructure job descriptions and responsibilities for operational efficiency; show employees organizational value from an intrinsic lens.• Innovated method to conduct statistical analysis for affirmative action planning. Reduced analysis time from weeks to days, helping clients to meet reporting requirements for the Office of Federal Contract Compliance. • Created analysis worksheet to simplify determinations of FLSA exemption status; corrected misclassification of client workforce.• Designed and deployed digitized job analysis questionnaire to streamline data collection and analysis for job classification projects. • Conduct workshops to deliver practical HR knowledge and methods regarding diversity, equity, and inclusion and/or data analysis. Show less

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  ECPI University

  Feb 2022 - Mar 2023

  Adjunct Business Instructor

  • Provide relevant instruction in HR courses with student evaluations noting exceptional performance. • Teach Human Resource Management courses with SHRM aligned curriculum. • Plan and present engaging weekly lectures and course material, providing asynchronous HR instruction for ~20 students.• Observe and evaluate student performance and development; work with individual students to improve understanding of course content.• Enhance student learning by optimizing a diversity of instructional approaches and innovative online learning activities. Show less

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  Social Security Administration

  Mar 2023 - now

  Human Resources Specialist (InfoSys)

  Directed the comprehensive revamp of the agency's New Hire and Exit Surveys. Updated the Exit Survey to optimize insights into employee leave intentions, enabling targeted retention strategies. Redesigned the New Hire Survey process to identify both early and late-stage retention risks.Led efforts to modernize survey administration using a new software platform. Collaborated with internal and external stakeholders, including IT (defining reporting interface parameters), legal teams, and contractors, to streamline processes, ensure compliance, and enhance reliability of data collection and reporting.Conduct complex statistical analyses, including logistic regression, predictive modeling, and data mining, to derive actionable insights from employee surveys(new hire, exit, and FEVS), contributing to the agency’s data transparency and strategy initiatives.Draft executive summaries and data-driven reports on employee engagement and turnover to inform executive leadership, aligning retention strategies with agency goals.Perform in-depth leave intentions and turnover analysis using survey data, introducing innovative methods for understanding turnover factors in the agency.Serve as the Subject Matter Expert (SME) in survey methodology, sampling design, and population identification, enabling robust data collection processes. Show less