Sabrina Clements

Experience

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  Centerplate

  Jan 2006 - Jan 2010

  Cashier

  Cashier, setting up taking down displays, supervising small teams, pricing, shipping and receiving, inventory, stocking

• 

  Bjs Restaurant and Brewhouse

  Jan 2012 - Jan 2014

  Hostess/Regional Trainer

  Serving, hosting, takeout, preparing orders, regional trainer

• 

  Brighthouse Networks

  Jan 2014 - Jan 2015

  Customer Service Representative

  Customer Service rep, answering Inbound and outbound calling, sales, upselling

• 

  Knight Enterprises

  Jan 2016 - Jan 2018

  Dispatcher/Payroll Specialist

  Dispatching technicians, cable knowledge, troubleshooting, data entry, payroll processing, entering compensation codes, accounts receivable, accounts payable, double entry logging, general ledger management.

• 

  Skybridge Staffing (PSCU)

  Jan 2020 - Jan 2021

  Chargeback Specialist

  Filing cardholder disputes, sending letters for more information and/or response timeframes, visa resolve online user, processing charge backs, Mastercom user.

• 

  Irish Plumber PA

  Apr 2020 - now

  Human Resources Director

  Processing onboarding for employees, Hiring and screening potential employees, Processing payroll across 4 states (PA, NY, NJ, MD), Completing reviews of employees, Accounts Receivable, Accounts payable, Journal entries, Accounting, Processing work order invoices, Entering material orders,

• 

  PSCU

  Jan 2021 - now

  2nd stage dispute processing for pre-arbitration and arbitrations. Systems used: Visa Resolve. Online, Mastercom, StarStation, First Disputes & Hogan, fintech solutions, credit card payment processing, team lead, new hire trainer, training material creator,

  • Dispute Analyst

    Nov 2021 - now

  • Dispute Resolution Proceduralist

    Jan 2021 - Jan 2023
• 

  Achieva Credit Union

  Jan 2023 - Jan 2024

  Dispute Reviewer/Credit Application Associate

  Applying dispute credits to applicable accounts, processing pre-arbitration credits, balance accounts, Reviewing cardholder accounts, review transaction histories,