Celiwe Mdluli

Experience

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  Samplex

  Nov 2009 - Jun 2010

  Brand Ambassador

  Promote products and persuade sales with the aid of samples and discount coupons. Report writing of customers' comments about the product at hand.

• 

  Jet

  Dec 2011 - Jan 2012

  Stock Controller

  I was responsible for data integrity, physically count stock and compare with the system. Also helped in the cell phone department with activation of cellphones.

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  MultiChoice

  Nov 2014 - Mar 2015

  Customer Service Representative

  Answer calls from customers to solve queries ranging from faulty DSTV decoders, signal, open new accounts, change packages and reactivation of services. Advice on current situation of customers financial accounts and promote decoder insurance.

• 

  AxizWorkgroup

  May 2016 - Feb 2017

  Product Administration Intern - Fortinet, SolarWinds, Authlogics, Gamatronic, iCE

  Process product orders and invoices.Dealing with and responding to high volumes of emails.Provide administrative support to the Product Specialists and Manager.Supporting the sales force with general operations to help reach the team's objectives.

• 

  MIBFA

  Feb 2017 - now

  Administration of claims. Assessment of claim documents in line with company standards and procedures. Calculating benefits payable. Assist anf support the department in reaching goals and targets by logging correspondence and opening new claims. Process funeral advances. Requesting files from storage.

  • Claims Administrator, Permanent Disability Scheme

    Apr 2018 - now

  • Logging Administrator, Death Benefits

    Feb 2017 - Apr 2018