Amanda Belcher

Experience

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  Concord Community Development Corporation

  Apr 2003 - Jun 2004

  Community Outreach Coordinator

  • Individually managed 5 single-family home rehabilitation projects leading to an average of 6-week early completion dates, sales prices exceeding $100,000 before applicable community credits. • Organized over CDBG and HOME projects aided by over 300 recruited volunteers contributing to a 10% increase in residential home improvements. • Managed over 50 volunteer projects securing savings in excess of $2,000 per project leading to a 35% increase in community participation.• Recruited over 20 first time homebuyers, assisted with improving credit scores, achieving 100% debt reduction in all cases; negotiated FHA mortgage loans leading to a 40% new homeowner market increase. • Compiled a strategic marketing plan, leading to a 75% increase in first-time homebuyer applications. • Supervised 17 Individual Development Accounts increasing financial literacy and asset awareness with 80% of current active account holders, increased individual participant savings by average of 35%. Show less

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  John H Boner Community Center

  Oct 2004 - Sept 2010

  Asset Developer

  • Cultivated a solid background in securing grants from proposal stage through reporting, including maintaining all applicable compliance and financial standards, Grant funders include the Annie E. Casey Foundation, ASPEN Institute, and LISC.• Provided case management to over 300 individuals and families leading to an increase in homeownership, micro enterprise start-ups, continued education options, as well as aided clients with overall budget stability, credit restoration, and increased participate career goal achievement.• Managed approximately 150 Individual Development Accounts improving asset acquisition as well as achievement of financial goal; thus increasing savings participation and leading to early grant objective completion. • Coordinated the Indianapolis Volunteer Income Tax Assistance (VITA) program, contributed to the development of the Save~Earn~Learn; Indy’s Financial Fitness Campaign from inception.• Through key first year successes of the Indianapolis Volunteer Income Tax Assistance program, initiated eight (8) additional taxpayer and financial literacy service sites through local community centers. Leading to multi-site initiatives increasing taxpayers served from approximately 1,000 at program inception to over 5,000 individuals and families within three years assisting financial stability city wide. Securing millions of dollars in refunds direct to community residents. • Recruited and trained over 600 volunteers between 2005-2010, an increase of 85% since inception. Introduced E-Coaching technical training initiatives in partnership with Purdue Extension of Marion County to citywide volunteers. Show less

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  Community Health Network

  Apr 2012 - now

  • Certified in Single Billing Office, Hospital Billing, and Claims Electronic Medical Record information systems. • Performs and coordinates complex analysis, design, development, testing, implementation, and maintenance support services for Hospital Billing and Claims application software. Responsible for installing, troubleshooting, maintaining and modifying electronic medical record computer-based information systems while optimizing departmental resources. • Provides complex analysis and problem solving in addition to delivers guidance and mentorship to other analysts. • Proactively applies project management methodology and utilizes project management standards for information systems development, maintains project plans while adequately managing resources and deliverable schedules. Show less • Developed end user Hospital Billing training and curriculum for over 200 employees, including but not limited to payment posting, insurance claims, charge entry, Home Health Billing, and streamlined individual user system preferences in collaboration with team members. • Created, evaluated, and instructed system users, developed user exams, instructor aids as well as other necessary visual design products to support any previously developed course curriculum. Utilized a variety of multimedia tools to support system users.• Managed and conducted ongoing instruction with in-network Research team, new hire employees, third party vendors, as well as other in-network employees in various departments related to Hospital Billing and Finance. • Facilitated one on one training sessions with management and operational leaders within Revenue Cycle and various departments within Community Health Network. • Diagnose system issues and complex workflows to develop streamline processes for system users, established reports, as well as identified measure to maximize productivity.• Achieved multiple CareConnect Credentialing in various applications such as Resolute Hospital Billing, Admit Discharge Transfer, and Health Information Management. • Prepared written documentation of various types such as application documentation, analytical reports, training manuals, status reports, etc. Show less

  • IT Business Solutions Manager, Revenue Cycle & HIM

    May 2016 - now

  • EPIC Resolute Hospital Billing and Claims System Analyst

    Jun 2013 - May 2016

  • Resolute Hospital Billing and Claims Credentialed Trainer

    Apr 2012 - Jun 2013