Experience

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  Serene classic wear & uniforms

  Dec 2013 - Jun 2019

  Sales associate

  - Worked part-time for my fathers clothing business in the school holidays and on weekends- Worked with coworkers to complete tasks.- Provided efficient and courteous service to customers at all times.- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

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  Mr price group

  Nov 2019 - Dec 2019

  Sales associate

  - Encouraged customers to make additional purchases and suggested relevant items.- Met merchandising standards by keeping store stocked and products faced.- Performed cleaning tasks, keeping store neat and organized.

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  786 health

  Feb 2021 - Oct 2022

  Sales associate

  - Operated cash register and POS to handle purchases, refunds, and exchanges for customers.- Encouraged customers to make additional purchases and suggested relevant items.- Assisted with training and mentoring new team members.- Assisted customers with product selection to ensure customer satisfaction.- Performed cleaning tasks, keeping store neat and organized.

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  Capita south africa

  Nov 2022 - Jan 2023

  Customer service representative

  - Responded to telephone inquiries and complaints following standard operating procedures.- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.- Handled customer complaints and inquiries in a courteous and efficient manner.- Remained open to feedback from supervisor and peers to build and improve skills set.- Processed orders and detailed transaction information to customers.- Logged details of customer service calls in computer systems following correct protocols. Show less

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  Tunl

  Nov 2023 - now

  Software developer & customer success agent