Sabine White

Experience

• 

  Starbucks

  May 2006 - Jun 2008

  Shift Supervisor
• 

  Developmental Disabilities Institute (DDI)

  Feb 2008 - Aug 2009

  Community Instructor

  Assisted developmentally disabled patients with daily hygiene, social engagement, and behavioral development.
  Maintained patient medication records, including progress and improvement reports; monitored general health and well- being, including medication intake. Collaborated with social workers and support staff in improving patient programs.
  Chaperoned safe, engaging social outings and activities; planned successful fields trip to various community sites.

• 

  Starbucks

  Nov 2009 - Oct 2012

  Shift Supervisor

  Exceeded store revenue targets by emphasizing strong customer communications skills and high satisfaction outcomes. Prepared and served customer orders in a timely manner, and continually focused on developing key interpersonal skills.
  Promoted a culture of open communication and team collaboration. Listened attentively to team suggestions and worked with employees to implement successful sales strategies that adhered to storewide policies.
  Effectively delivered high-quality services in a high-pressure, time-sensitive environment. Accurately maintained cash resources; computed sales prices, receipts, and processed payments. Show less

• 

  Uni K Wax Center

  Apr 2013 - Jul 2013

  Manager

  Managed a business of 6 Licensed Waxers and 4 Receptionists. Put together a daily progress report of all sales and service records for the business owners. Assessed staff performance and provided both positive and constructive feedback.
  Conducted weekly inventory counts, and kept accurate records of same; ensured that all business records and materials were stored securely and safely according to business policies.
  Provided customers with a high-level of service and attention; ensured customer satisfaction for all services provided. Promoted a customer-focused culture based on dynamic and positive interpersonal communications skills.
  Cleaned and maintained supplies, tools, and equipment in compliance with safety regulations. Show less

• 

  Governor's Office of Storm Recovery

  Jul 2013 - Aug 2017

  
  Oversaw the distribution of Community Development Block Grants to 200+ homeowners affected by Hurricane Sandy. Inform applicants of their application statuses; monitor and track key program metrics. Organize and file program data.
  Communicate with applicants regarding program policies. Ensure that applications are compliant with program policies. Assist in auditing the program's financial accounts; distribute and track checks. Perform random applicant file audits.
  Train and mentor new employees in the areas of applicant servicing, program policy adherence, and financial compliance. Show less

  • Interim Mortgage Assistance Closeout Specialist

    Apr 2016 - Aug 2017

  • Case Manager

    Jul 2013 - Aug 2017
• 

  IEM

  Jun 2017 - Nov 2019

  • Appeals manager

    Aug 2018 - Nov 2019

  • Quality Assurance Analyst manager

    Jun 2017 - Aug 2018
• 

  Biogen

  Oct 2020 - Oct 2021

  Client Services Coordinator
• 

  IEM

  Nov 2021 - now

  • Rapid Response Manager

    Aug 2022 - now

  • VOB QC Specialist

    Nov 2021 - Nov 2022