Nuala Collins

Experience

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  Saville Systems

  Aug 1996 - Feb 1999

  Developer & Team Leader

  Saville Systems were a leading Billing Systems Provider for Fixed Line Telecommunications Providers. During my time in Saville I was an RPG 400 programmer, specializing in the Customer Care Modules of Saville's Billing System.The main project of note that I worked on was Saville's was a greenfield Billing System Implementation into a Fixed Line provider in Israel. I worked as a developer in the Customer Care team and towards the end of my career I lead the team. We were responsible for design, coding, unit test, change control, and code management on an AS400 platform using RPG400, Cobol and and CL programming languages Show less

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  Warner Lambert

  Feb 1999 - Feb 2000

  Project Manager & Business Analyst

  During my time in Warner Lambert (now Pfizer) I worked on the JDEdwards Financial and Procurement system. Within my role I had dual responsibilities of being both a Business Analyst and Project Manager. As a Business Analyst my role was to work with over 200 end users spread across multiple geographical sites throughout Ireland to gather, prioritize, analyse and specify the various project requests.As a Project Manager I was responsible for the following key projects- Y2K Compliance for JDEdwards financial and procurement system. - Introduction of the Euro for JDEdwards financial and procurement system Show less

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  Sepro, Telecommunications billing systems

  Feb 2000 - Jan 2003

  Business Analyst/Project Manager

  Sepro Ireland were a start up company who had a agile billing and rating engine. During my time in Sepro I worked as Business Analyst/Project Manager on the release of V2.7 & V3.0 of Sepro’s e-Rate productMy primary responsibilities were as follows:• Business requirements gathering, clarification and management of scope creep• Identified and analysed the gaps between requirements and the functionality of Sepro’s product • Investigated the feasibility of introducing new functionality to meet business requirements• Developed functional specifications for all new functionality• Defined processes to manage product feature identification and delivery• Ensured that selected product features were commercially feasible and complied with an evolving product roadmap/strategy • Provided pre-sales support in preparing RFIs and RFPs and feed back into the product roadmap• Development of and participation in three proof of concepts, in a technical pre-sales capacity.• Development and set-up of customer tailored demonstrations• Trade shows such as GSM in Cannes and Billing World in UK Show less

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  Vodafone

  Nov 2003 - Aug 2007

  Programme & Project Manager

  Work as Programmer Manager in Vodafone Ireland Billing Department. During my time as Programmer Manager I worked on the following programs:• IN Pre-Paid Billing System Replacement: Consisting of 3 stream, 6 sub project managers, 40 developers and 10 VendorsDuring my time as Project Manager I worked on the following projects:• Pre-Paid Bundles• Pre-Paid Data Roll-outAs a programme manager my primary responsibilities were: • Cost management of a multi-million euro budget (3rd party vendors only costs)• Managed a team 40 developers and 6 sub project managers and 10 different vendors• Delivered to an aggressive timeline, and was not welcome by most of the stakeholders.• Successful installation, integration, security hardening & alarming of 26 new servers• Successful migration of 1 million Vodafone subscribers monetary information• Upgrade Vodafone Ireland's complex legacy CRM, Payment and Support Systems to work into dual Billing systems• Planned, tested and executed a complex deployment upgrade dealing with numerous stakeholders and vendors throughout the 2 month upgrade. Show less

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  IBM Global Business Services

  Aug 2007 - Feb 2010

  Programme Manager , IBM Global Business Services

  IBM Global Business Services Programmer Manager assigned to the Vodafone Ireland ADM account. During my time as Programmer Manager I worked on the following programs:• Solas Billing Replacement Programme : Consisting of 23 projects and 8 sub project managers• Christmas Campaign (Drop 3 ) : Consisting of 16 projects and 10 sub project managers• Summer Campaign (Drop 1): Consisting of 8 projects and 8 sub project managers• Inter Release program: Consisting of 56 projectsIn each program my primary responsibilities were: • Monitor spend on multi-million euro budgets• Set the high level schedule for all projects within the program• Track projects and mitigated issues to ensure deadlines were met• Single Point of escalation for all internal delivery and external customer issues• Produced effective risk mitigation strategies• Identified and tracked dependencies between the program and all other parallel programs• Prepared weekly status reports for the program and communicate status to client• Provided leadership and guidance to team members and sub project managers• Developed and maintained program change requests, assumptions, risks & issues logs• Liaised and effectively coordinated with other stream leads (Test, Deployment, Migration,• Technical Team leads and the Architecture team) Show less

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  TheNowFactory

  Jun 2010 - Apr 2011

  Project Manager

  Project Manager responsible for the planning and roll-out of TheNowFactory gn Network Probes and mediation and application products. Managed multiple parallel projects for T-Mobile, Rogers, Vodafone Ireland and Vodafone Turkey.My primary responsibilities were as follows:• Responsible for the planning and co-ordination of the physical installation of The Now Factory Data Network Probes, and integration of the same within the customer’s data infrastructure.• Preparation and detailed planning of the swap out of old H/W with new hardware within a defined window of time.• Coordination of User Acceptance Testing and issue resolution. Show less

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  ISite Solutions

  Nov 2011 - Sept 2013

  Senior Project Manager

  Senior Project Manager responsible for the estimation, planning and roll-out of several Microsoft Dynamic CRM solutions in the Medical, Retail and IT Sectors. Established and rolled out a Project Management Office and introduced new Project Managers to enhance iSite's Professional services.

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  Paddy Power Betfair

  Sept 2013 - Sept 2021

  • Head of Infrastructure Engagement & Project Delivery

    Jul 2019 - Sept 2021

  • Infrastructure Program Manager

    Nov 2017 - Jul 2019

  • eCommerce Project Manager & Scrum Master

    Sept 2013 - Nov 2017
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  Flutter International

  Sept 2021 - Aug 2023

  Associate Director of Delivery
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  Flutter Entertainment Plc

  Sept 2021 - Sept 2024

  Associate Director of Delivery
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  Singular

  Aug 2024 - now

  Director of Delivery

  Director of Delivery at Singular, part of Flutter