Micheal Przewlocki

Experience

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  Advance Auto Parts

  Feb 2008 - Aug 2010

  Salesman

   Provide excellent customer service. Present products and services in a professional manner. Provide great quality work at a fast pace. Respond to dozens of customer calls daily and solve a large majority of concerns.

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  JGB Enterprises, Inc.

  Apr 2009 - Sept 2016

  IT Technical Support Specialist

  • Setup & maintain wireless/wired networks, printers, computers, servers, etc. • Manage DHCP, Reservations, Active Directory, etc.• Install hard drives, cd/dvd drivers, and other hardware in systems.• Resolve software issues as needed and update when possible.• Fix printer issues and hardware on a constant basis.• Remove BSOD (Blue Screen Of Death) from systems.• Perform hard drive cloning.• Administer a database of equipment owned.• Maintain and organize stock/storage room.• Install antimalware & antivirus programs on all systems.• Prepare necessary documents and contact information.• Train/Learn new software and systems. Show less

• 

  CBIZ

  Oct 2016 - now

  Key Achievements:• Orchestrated the deployment and configuration of EntraID Single Sign-On (SSO) solution, enhancing user experience and security across multiple applications and platforms.• Spearheaded SharePoint administration activities, including user management, content management, and system customization to optimize collaboration and knowledge sharing.• Implemented governance policies and best practices to ensure the integrity, availability, and confidentiality of SharePoint environments.• Provided technical support and training to end-users, empowering them to leverage SharePoint functionalities effectively for enhanced productivity and collaboration.Through my proactive approach and technical acumen, I consistently delivered results that aligned with organizational objectives, earning recognition for my contributions to technological advancement and operational excellence. Show less Recruited by JMD Partners for a contract role to provide on-site technical support for all levels of staff at CBIZ MHM’s New York office while providing help and input with renovations.Key Achievements:• Interpret blueprints and develop various documentation to plan equipment locations,mapping of network ports for multiple VLAN’s, among other projects.• Work hand-in-hand with Regional Manager and IT staff from numerous offices toensure smooth transitions into temporary space and newly renovated space.• Relocate servers, desktops, laptops, printers, network equipment, and other deviceswhile providing continuous top-notch support.• Assist with the implementation of the new Shoretel phone system and replacementof the file server while ensuring that proper permissions stay in place. Show less

  • Cloud Systems Administrator

    May 2023 - now

  • Technical Specialist III

    Nov 2017 - May 2023

  • Techical Specialist II (Contractor)

    Oct 2016 - Oct 2017