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Osama Yahya

Receptionist

517 followers

Giza, Al Jizah, Egypt

Connect with Osama Yahya to Send Message

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Timeline
About me
Service Delivery Specialist at HRS with expertise in customer relationships
Education
- Helwan University Cairo
  2011 - 2017
  Bachelor's degree Classical, Ancient Mediterranean and Near Eastern Studies and Archaeology
Experience
- Cairo international hostel
  Jan 2015 - Jul 2016
  Receptionist
  Organising all your Vacation's Plans at Egypt to any place in any time with the perfect price which you can control by choosing the level of the luxury that you want.As a Student Tour Guide I'll do my best to make you leave Egypt with a Big smile , Alot of fun with maximum Information about the Ancient Egyptian History and the Modern Culture of Egyptians. :) ♡
- The Ritz-Carlton Hotel Company, L.L.C.
  Jan 2016 - Jan 2019
  Club Concierge and Learning Coach
- Jumeirah Group / Jumeirah Hotels & Resorts
  Mar 2019 - Mar 2020
  Executive Concierge
- The St. Regis Cairo
  Mar 2020 - Nov 2020
  Executive Concierge
- BRANTU
  Oct 2020 - Oct 2021
  Customer Experience Coach
- Hyatt Regency
  Oct 2021 - Jan 2022
  Front Desk Agent
- Fairmont Nile City
  Jan 2022 - Aug 2022
  Front Desk Agent
- The Nile Ritz Carlton, Cairo
  Aug 2022 - Jan 2023
  Front Office Executive
- Advanced Computer Technology (ACT)
  Dec 2022 - May 2024
  PMS Implementation Specialist
- HRS Hospitality & Retail Systems
  May 2024 - now
  Service Delivery Specialist
Licenses & Certifications
- Learning Coach
  The Ritz-Carlton Hotel Company, L.L.C.
  Jan 2018
- Forbes Auditing Points
  Forbes
  Jan 2020
- RITZ-CARLTON representative
  The Ritz-Carlton Hotel Company, L.L.C.
  Jan 2017

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