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Marcos Zaffari

Marcos zaffari

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location of Marcos ZaffariUppsala, Uppsala County, Sweden
Phone number of Marcos Zaffari+91 xxxx xxxxx
Followers of Marcos Zaffari870 followers

  • Timeline

    Aug 2013 - Jul 2014

    Research Assistant

    Federal University of Rio Grande do Sul
    Aug 2014 - Dec 2015

    Finance Assistant (Internship)

    Dell
    Eldorado do Sul, Rio Grande do Sul, Brazil
    Nov 2016 - Jul 2019

    Customer Support Analyst

    SAP
    São Leopoldo, Rio Grande do Sul, Brasilien
    Jun 2021 - Jul 2022

    Tredje Curator

    Uplands Nation
    Current Company
    Sept 2022 - now

    Performance Manager

    Securitas Group
    Stockholm, Stockholm County, Sweden

  • About me

    Performance Manager at Securitas Global IT

  • Education

    • Universidade federal do rio grande do sul

      2012 - 2016
      Relações internacionais / international relations

    • Uppsala university

      2019 - 2021
      Master of science - ms economics

  • Experience

    • Federal university of rio grande do sul

      Aug 2013 - Jul 2014
      Research assistant

      Project: International financial crisis: causes, consequences and reflections about the reorganization of the international monetary system.Supervisor: Fernando Ferrari Filho

    • Dell

      Aug 2014 - Dec 2015

      - Managed the global finance server portfolio, focusing on cost controlling, product rollout, process improvement, and financial metrics analysis. - Conducted process and cost optimization analysis to drive operational improvements.- Performed market analysis for Latin America, compiling data and creating executive presentations to inform strategic decisions. - Managed financial controlling for Enterprise Solutions in Latin America, overseeing data collection and analysis to ensure accuracy and integrity. - Conducted comprehensive market analysis to support strategic planning and business development.

      • Finance Assistant (Internship)

        Nov 2014 - Dec 2015

      • Finance Assistant (Internship)

        Aug 2014 - Nov 2014

    • Sap

      Nov 2016 - Jul 2019

      - Provided customer support for Latin America and Canada, conducting business impact analysis for support cases and developing action plans. - Served as the premium customer support point of contact, managing escalations, supporting implementation projects, analyzing metrics, and delivering business-level presentations. - Ensured cross Line of Business alignment, documented processes, improved support processes, planned shifts, and managed social media strategy. - Acted as an SAP Ambassador for potential customers, delivering institutional presentations and product demonstrations. - Mentored and trained team members. Show less

      • Customer Support Analyst

        Aug 2017 - Jul 2019

      • Customer Support Intern

        Nov 2016 - Aug 2017

    • Uplands nation

      Jun 2021 - Jul 2022
      Tredje curator

      - Oversaw all aspects of event planning, including budgeting, pricing, procurement, negotiation, and profit analysis. - Managed accounting, payment systems, and cash-flow. Conducted profit analysis to ensure financial health and sustainability.- Participated in the organization's budgeting process and contributed to strategic decision-making as a board member.- Coordinated with the police department and Uppsala Kommun for necessary serving and legal permits. - Acted as a liaison with partner organizations in Sweden, Finland, Estonia, and Lithuania to foster collaborative relationships.- Led recruitment, staff management, and conflict resolution.- Developed and documented work routines and continuity processes to streamline operations. Show less

    • Securitas group

      Sept 2022 - now

      • Performance Manager

        Jun 2024 - now

      • Junior Project Manager

        Sept 2023 - Jun 2024

      • Global Project Manager Trainee (Young Talent Program)

        Sept 2022 - Sept 2023

  • Licenses & Certifications

    • Toefl ibt

      Educational testing service (ets)
      Jun 2019

    • Certificate of proficiency in english (cpe)

      University of cambridge
      Nov 2011

  • Honors & Awards

    • Awarded to Marcos Zaffari
      Finance Internship Program Business Case Contest Winner Dell Mar 2015 Winning group of the Finance Internship Program Business Case at Dell Brazil.Subject: Analysis of the deductibility of the expenses reimbursed by Dell (Tax). Group: Anderson Basso, Eduardo Coelho, Hiago Silva, Marcos Zaffari, Patrícia Jacob, Suyane Alves and Tamiris Alencastro.The Business case is an opportunity to, within a period of 2-3 months, study processes, recognize opportunities and develop possible improvements that have an impact on the business. The project… Show more Winning group of the Finance Internship Program Business Case at Dell Brazil.Subject: Analysis of the deductibility of the expenses reimbursed by Dell (Tax). Group: Anderson Basso, Eduardo Coelho, Hiago Silva, Marcos Zaffari, Patrícia Jacob, Suyane Alves and Tamiris Alencastro.The Business case is an opportunity to, within a period of 2-3 months, study processes, recognize opportunities and develop possible improvements that have an impact on the business. The project also requires team work and presentation skills. Show less