Experience

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  National logistics services (2006) inc.

  Sept 1998 - Aug 2006

  Operations clerk

  - Uses LogMan and PkMS inventory software to maintain records of all products and supplies- Accurate entry of data and daily communication with related departments/customers to ensure operating efficiency- Coordinate paperwork to match merchandise processing functions- Investigate and resolve problems concerning paperwork discrepancies and purchase orders- Identify issues with shipments such as over, short and damaged products

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  Transportaction lease systems inc

  Aug 2006 - Oct 2008

  Administrative assistant, client services

  - Provides efficient administrative support such as photocopying, filing, faxing and scanning to the Total Fleet team and National Vice President Client Services- Process monthly lease extensions, lease schedules, revised lease schedules and expiry buy-out letter- Complete monthly billing reports for select clients- Assists with creation of reports and presentations including researching and compiling necessary information- Manage all record keeping systems and 407 ETR for total fleet clients Show less

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  Element fleet management inc

  Oct 2008 - Sept 2015

  Accounts receivable

  - Acting in a timely manner to identify the risk associated with all assigned accounts and executing prompt action to minimize loss and secure the company’s position- Conducting timely and constructive collection activity by telephone, letter, e-mail or other appropriate means- Effectively and efficiently using Great Plains, IVY, TLS and FSP systems- Implementing proven collection strategies on accounts and obtain maximum recovery ratios- Reconcile client accounts on a regular basis including discounts, deductions and summaries Show less

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  Tallman group

  Nov 2015 - Mar 2016

  Service administrator

  - Entering repair orders using ADP/CDK systems- Closing repair orders after Manager Direction/Approval- Primarily data entry/Tracking- Purchase Orders creation, filing and reporting- Liaison between Customers/Contractors and Tallman Truck Centre

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  Ggr finance inc.

  Mar 2016 - May 2016

  Funding administrator

  - Communicating funding details with the dealer, while encompassing a customer centric environment; sending completed funding documents to them for their files- Entering new dealership contracts into the system through the use of the dealer agreement document provided by the sales team; ensuring the document is filled out accordingly- Updating the system to reflect closed loans, and running and uploading reports to the consumers' electronic files in the system- Investigating the notification of consumers' cancelled insurance, by communicating with the insurance broker and/or consumer; informing the internal team of the status, and updating the lien status accordingly in the system- Booking loans in the accounting system; and assessing the loan for accuracy with respect to document verifications, calculations and data Show less

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  Tallman group

  May 2016 - Mar 2018

  Service advisor

  - Schedule shop work as efficiently as possible in accordance with dealership policy- Communicate with service customers to determine the nature of the mechanical problem(s)- Obtain customer, vehicle data and proper authorization to perform work- Establish each customer's method of payment, check customer credit status and advise the Credit Department when a job exceeds the initial estimate- Coordinate parts requirements with the Parts Department

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  Addison fleet

  Mar 2018 - Nov 2018

  Client success representative

  - Audit client vehicle delivery files (new deals, extensions, operating leases) for accuracy and completeness - submit to Accounting- Support the Account Manager's with day-to-day client requests (queries, quotes, resolve client concerns, provide client support, etc.)- Develop an in-depth understanding of each client - analyze fleet operations, establish measurable goals and business objectives- Perform out-of-stock vehicle searches nationally, co-ordinate vehicle upfitting - acting in our clients best interests- Assist in the implementation of Addison Fleet services and programs needed by the clients Show less

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  Foss national leasing

  Dec 2018 - now

  - Provide on-going client relationship management, support, consultation, training and other services- Respond to driver inquiries, (enforcing policy) providing guidance and or solutions to inquiries- Monitor and manage data accuracy of all client/driver information maintained in designated systems (AS400, Salesforce, Showroom, etc.)- Monthly Exception Reporting review for audit and/or distribution to client, checking for anomalies and opportunities for recommendations- Assist with preparation for Taxable Benefits including - initiate and maintain monthly Driver KM input Exception Reporting for all clients Show less

  • Remarketing Coordinator

    Nov 2020 - now

  • Client Service Representative

    Dec 2018 - Nov 2020