
Timeline
About me
🤝Workshop coordinator📋Project Manager🕵️♀️Content Creator👩💻Costumer Service Manger📚Educator
Education

Islamic azad university
2016 - 2020Bachelor's degree accounting and finance
Islamic azad university
2014 - 2016Master's degree language interpretation and translation
Islamic azad university
2006 - 2010Associate's degree mathematics and computer science
Islamic azad university
2009 - 2014Bachelor's degree language interpretation and translation
Experience

Daamoon.net internet service provider (isp)
Mar 2011 - Aug 2013Customer service managerIn my role as an Accounting Manager and CRM Specialist in the Internet Service Provider (ISP) industry, I seamlessly integrate financial management with customer-centric strategies to drive organizational success. The dynamic ISP sector requires agility, adaptability, and a proactive approach to both financial operations and customer relationship management. I focus on strategic planning, cross-functional collaboration, and a commitment to excellence, consistently delivering positive outcomes that enhance financial performance and customer satisfaction.Key Skills:Financial ManagementCustomer Relationship Management (CRM)Strategic PlanningOperational EfficiencyCross-functional CollaborationAgility and Adaptability in Dynamic Environments Show less

Resalat gil
Mar 2013 - Mar 2018English tutorAs an English Laboratory Teacher, responsible for creating a fun and interactive learning environment for children by incorporating computer-based listening activities, songs, and educational games. Through the use of multimedia tools and engaging animations, new vocabulary and listening skills are taught in a playful, tech-driven format. The focus is on fostering active participation through music and interactive games, making language learning both enjoyable and effective. This creative approach encourages children to improve their comprehension and retention of new concepts, while building a positive attitude towards language acquisition through technology Show less

Dade gostar rastin
Nov 2013 - nowAs a Board Member, I ensure I am well-informed about the organization’s mission, operations, and challenges to effectively fulfill my responsibilities. My role is critical in driving effective governance and organizational success through strategic decision-making, financial oversight, and leadership. I contribute to the organization's growth and stability by focusing on strategic planning, ensuring sound financial practices, and advocating for the organization’s long-term vision.Key Responsibilities:Strategic Decision-MakingFinancial Oversight & GovernanceLeadership & Team CollaborationLong-Term Strategic PlanningAdvocacy & Stakeholder Engagement Show less Experienced and results-oriented Branch Manager with expertise in POS terminal management, repair and maintenance, and customer service. Recognized for leadership excellence and a consistent track record of optimizing POS operations, enhancing customer satisfaction, and driving team performance. Skilled in overseeing POS terminal repair and maintenance, ensuring operational efficiency, and implementing innovative solutions to meet client needs. Committed to staying ahead of industry trends and positioning the branch as a leader in the POS solutions and customer service sectors.Key Responsibilities:POS Terminal ManagementRepair & Maintenance OperationsCustomer Service ExcellenceOperational OptimizationTeam Leadership & CollaborationIndustry Trends & Innovation Show less As an Accountant, I am dedicated to ensuring financial accuracy, strategic planning, and operational efficiency within the organization. I excel in managing accounting processes and financial reporting with precision, ensuring compliance with regulatory standards. My collaborative approach contributes to the company’s financial stability, navigating complex financial landscapes to support sustained growth and profitability.Key Responsibilities:Financial Reporting & AnalysisRegulatory ComplianceBudgeting & ForecastingStrategic Financial PlanningAccounting Software ProficiencyOperational Efficiency Show less
Member Board of Directors
Jan 2022 - nowBranch Manager and PMO
Mar 2020 - Mar 2024Accountant and PMO
Nov 2013 - Mar 2020

Poulstar
Jan 2018 - Aug 2018Workshop coordinatorAs a creative and experienced coordinator, responsible for organizing and managing children’s workshops focused on computer and coding skills. Key responsibilities include developing engaging, age-appropriate content, ensuring a hands-on learning experience that fosters creativity and problem-solving. The role involves coordinating all aspects of the workshop, from curriculum design to managing logistics, while maintaining a supportive and interactive environment for young learners. The ability to engage with both children and parents ensures strong communication and a collaborative atmosphere, making the workshops a valuable experience for all participants. Show less

Saviskarno
Jan 2020 - May 2024Workshop coordinatorA creative and passionate professional with extensive experience in planning and executing coding and technology workshops for children. Strong connections are built with both children and parents, ensuring a positive and engaging learning environment. Innovative and interactive activities are designed to foster curiosity and skill development in technology, making each session memorable. All aspects of workshop coordination are managed, from logistics to participant engagement, ensuring smooth and efficient operations. Communication and creativity are central to the work, with a focus on creating hands-on experiences that leave a lasting impact on children and their technological growth. Show less

Food basics
Aug 2024 - nowFront desk
Bgc canada
Sept 2024 - nowEducation assistant
Licenses & Certifications

Standard first aid & cpr level c
Canadian red crossAug 2024- View certificate

Serving customers using social media
LinkedinSept 2024 - View certificate

Customer service foundations
LinkedinSept 2024 - View certificate

Become a teacher
LinkedinSept 2024 - View certificate

Supporting your kids' learning at home
LinkedinSept 2024 - View certificate

Communicate your team's talent, impact, and value as a leader
LinkedinJul 2024 - View certificate

It service desk careers and certifications
LinkedinJul 2024 - View certificate

Customer service: problem-solving and troubleshooting
LinkedinSept 2024 - View certificate

Expert tips for answering common interview questions
LinkedinAug 2024 - View certificate

Creating positive conversations with challenging customers
LinkedinSept 2024 - View certificate

Verified international academic qualifications
World education servicesSept 2024 - View certificate

Financial accounting part 1
LinkedinSept 2024 - View certificate

Preparing to interview for a creative role
LinkedinJul 2024 - View certificate

It service desk: customer service fundamentals
LinkedinAug 2024 - View certificate

It support for a hybrid workforce
LinkedinAug 2024 - View certificate

Seo: keyword strategy
LinkedinAug 2024 - View certificate

Critical thinking
LinkedinJul 2024 - View certificate

Developing your emotional intelligence
LinkedinJul 2024 - View certificate

Using ai as your seo assistant
LinkedinAug 2024 
Certified financial managers association
انجمن مدیران مالی حرفه ای ایرانOct 2023
Certified entrepreneurship instructor
Iran technical & vocational training organization | سازمان آموزش فنی و حرفه ای کشورJan 2014
Cctv
Iran technical & vocational training organization | سازمان آموزش فنی و حرفه ای کشورJan 2023
Certified financial management specialist
Iran technical & vocational training organization | سازمان آموزش فنی و حرفه ای کشورNov 2013
Pmi member certificate
Project management instituteAug 2024- View certificate

Customer service: handling abusive customers
LinkedinSept 2024 - View certificate

Quickbooks payroll essential training
LinkedinSept 2024 - View certificate

Financial accounting part 2
LinkedinSept 2024
Volunteer Experience
Literacy Tutor
Issued by LEADR on Oct 2024
Associated with Sepideh MoridaniMember
Issued by Girls Inc. on Aug 2024
Associated with Sepideh MoridaniBoard Member
Issued by ITP NGO on Jul 2008
Associated with Sepideh MoridaniWorkshop Coordinator
Issued by saviskarno on Jan 2020
Associated with Sepideh MoridaniSocial Care Worker
Issued by Pakizekaran on Mar 2022
Associated with Sepideh Moridani
Languages
- enEnglish
- pePersian
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