Stacey Schiff

Experience

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  WYFF

  May 2004 - Dec 2006

  Master Control Operator

  * Promoted from Camera Operator to Master Control Operator within 1 year of employment.* Performed the duties of a live news and entertainment master control operator in a fast-paced environment, including manipulating commercial playlists, executing program/commercial/marketing changes, managing playlists, sending logs for reconciliation and maintaining the overall reliability, and execution of live news and entertainment network broadcasts.* Monitor and maintain the continuity and availability for 2 Networks.* Performed control room duties (Technical Director, Commercial Integration, Audio Operator, Associate Director) to support live events.* Performed ingest and quality control duties for on-air content airing on local and cable networks.* Worked well within a team environment.* Continued to exceed expectations in on-air reliability and customer service.* Ensured reliability of on-air schedules in a dynamic environment. Show less

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  Wal-Mart Associates, Inc

  Dec 2006 - Jun 2010

  Assistant Manager

  Promoted from a vision care associate and to Manager within 1 year of employment.* Managed up to 300 associates at a time.* Created budgets for sales, expenses, and wages, made sure numbers were achieved, and ensured staffing levels were within company guidelines.* Drove sales in assigned areas (Clothing Dept, Household Merchandise, Seasonal, and Grocery).* Ensured compliance with Company and legal policies, procedures, and regulations for a Facility.* Ensured personnel procedures were followed for selection and recruiting, record retention, and training as required.* Managed Facility operations, including ensuring asset protection, inventory control, Member service, safety, and compliance in each area as part of daily assigned duties and communicate with other Managers and Associates about Facility operations, merchandising, and Company direction.* Modeled, enforced, and provided direction and guidance to Associates on proper Member service approaches and techniques to ensure Member needs, complaints, and issues are successfully resolved within Company guidelines and standards.* Oversaw and enforced the execution of food safety standards, cold chain compliance, and food merchandise quality.* Oversaw the implementation of and participated in community outreach programs and encouraged Associates to serve as a good member of the community.* Provided supervision and development opportunities for associates* Worked as part of the management team to ensure all opening and closing procedures were followed, including communication with opening and closing managers to ensure a smooth transition from day to night operations, discussed merchandising opportunities and directions, scheduling concerns, associate issues, any issues needing to be escalated, additional resources needed, and any special opening or closing instructions or information. Show less

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  The RealPage Contact Center | Level One

  Jan 2011 - Nov 2019

  Organizational Development Specialist - Instructional Design

  * Traveled internationally to build from the ground up and stand up a new product in the Philippines.* Direct day to day operations for training team ranging from 3-6 trainers, cross-training existing agents in additional business products.* Develop effective lesson plans using adult learning principles, lectures, training courses, practical exercises, and appropriate testing modules. Update all educational materials on a recurring and systematic basis.* Facilitate energetic, professional classroom instruction for paired teams, small and large groups on assigned topics, and areas of emphasis.* Conduct one-on-one or two-on-one coaching for Conditional Associates to help them achieve the required performance goals following established timelines.* Coordinate, prepare and provide appropriate resources for all assigned classes, Reception, Orientation and Integration Seminars (ROIS), and the Candidate Assessment Seminars (CAS).* Conduct assigned monthly remedial and sustainment classes to refresh critical topics and introduce new subjects or pending changes.* Maintain appropriate files and provide a final written summary on assigned students. Closely track student performance throughout their progression, identifying areas to sustain and improve. * Establish personalized classes or practical exercises needed to develop an employee's performance and to enable their success with Level One. Shop student calls per the training assessment plan.* Perform additional duties/responsibilities as assigned by the ED Team Manager. Show less

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  Tri-County Technical College

  Jan 2020 - now

  • Program Director | Media Art Program; Faculty Senate President 24-25

    Mar 2024 - now

  • Professor

    Jan 2023 - now

  • Adjunct Professor

    Jan 2020 - Jan 2023