Nikola Joncic

Nikola Joncic

Work and travel exchange program

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  • Timeline

  • About me

    ACS Revenue Management at DHL Express

  • Education

    • Faculty of Transport and Traffic Engineering, University of Belgrade

      -
      Master's degree Air Transportation 9.33

      Air Transport Planning and Management, Ground operations, Business Administration, Aviation Industry

    • Faculty of Transport and Traffic Engineering, University of Belgrade

      -
      Bachelor's degree Air Transportation

      Air Transport Planning and Management, Ground operations, Business Administration, Aviation Industry

    • Gimnazija "Svetozar Markovic" Nis

      -
  • Experience

    • Dumbo Moving and Storage, Inc.

      Jan 2012 - Jan 2012
      Work and travel exchange program
    • Airport Nis

      Jan 2013 - Jan 2013
      Volunteer practice
    • Air Serbia

      Jan 2013 - Jan 2014
      Flight Operations Engineer

      Develops operational data and provides operational and strategic engineering services to a wide range of internal and external customers.

    • Nis Airport

      Jan 2014 - Jan 2015
      Duty Manager

      - Supervising and coordinating daily activities at the airport.- Leading daily briefings with all terminal & airside operations staff in order to anticipate and plan for upcoming events or difficulties;- Supervising the resource allocation by ensuring the best and most efficient utilization of the airport’s resources, including aircraft parking stands, check-in counters, baggage claim belts and other resources;- Monitoring and ensuring efficient airport operation through interacting with customers, airlines, tenants and other governmental agencies;- Receive passengers and customers complaints, suggestions, and feedback, and reporting to the concerned for further actions;- Charter flights (Commercial jets/ VIP & Government Flights). Pokaż mniej

    • Qatar Airways

      Jan 2015 - Jan 2017
      Cargo Flight Analyst

      - Optimizing the cargo capacity of a group of flights in order to maximize their revenue contribution to the network, finding the right balance between load factor and yield;- Managing the flights over their booking cycle by forecasting the cargo capacity, setting inventory controls, overbooking levels and filtering the demand;- Monitoring the performance of flights and take proactive and corrective actions;- Setting overbooking levels for each flight based on forecasted no shows/low shows to avoid revenue loss;- Monitoring the utilization of the allocated space in order to avoid empty space at the time of departure and signal significant deviations and trends. Pokaż mniej

    • Niš Constantine the Great Airport

      Jan 2017 - Jan 2019

      - Managing the airport and ongoing operations to ensure all aircraft movements, terminal activity, ramp handling, loading/unloading of aircraft and cargo handling meet all companies and governmental requirements and safety regulations.- Implementation and monitoring of ramp operations standards- Looking after the equipment, maintenance and operations staff- Conducting training sessions for the staff that works on the airport to provide customer service- Improving policies on the airport and working with tenants to meet the requirements of the state law to ensure safe operation of the airport- Carrying out inspections periodically to make sure that the equipments are well maintained and necessary facilities are provided to the passengers- Coordinating with clients in making deals that are beneficial for the business- Deciding budgets which provide long term benefits to implement new projects and upgrading the airport facilities- Interacting with seniors and government officials during inspections and handing them the maintained reports Pokaż mniej

      • Head Of Training for Ground Handling

        Mar 2018 - Jan 2019
      • Ground Operations Manager

        Jan 2017 - Jan 2019
    • Etihad

      Jan 2019 - Jan 2022

      Managing and leading activities for a 24/7 Cargo Revenue Management Operations Group & Customer Service Group - responsible for the revenue optimization of the all cargo capacity of EY flights portfolio (Passengers, Minifreighters (Belly & CIC) and Freighters) Overseeing and controlling freighter operations integrity. Responsible for planning, communication across all stakeholders, proactive engagement and follow-up with Abu Dhabi Hub, Outstations and GHA’s. Creating contingency plans in case of any disruption. POC for Loadmasters and other stakeholders for freighter operations functions based in AUH.

      • Manager Cargo Revenue Management - Capacity Control

        Jan 2021 - Jan 2022
      • Freighter Operations Supervisor

        Jan 2019 - Jan 2021
    • DHL Express

      Mar 2022 - now
      ACS Revenue Management - Data & Systems
  • Licenses & Certifications

    • DGR cat 10

      International Air Transport Association (IATA)
    • Training specialist for the personnel providing ground handling services

      Civil Aviation Directorate of the Republic of Serbia
      Mar 2018
    • Training specialist of the personnel checking the serviceability of the airport maneuvering areas, facilities and installations

      Civil Aviation Directorate of the Republic of Serbia
      Mar 2018