
Nikola Joncic
Work and travel exchange program

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About me
ACS Revenue Management at DHL Express
Education

Faculty of Transport and Traffic Engineering, University of Belgrade
-Master's degree Air Transportation 9.33Air Transport Planning and Management, Ground operations, Business Administration, Aviation Industry

Faculty of Transport and Traffic Engineering, University of Belgrade
-Bachelor's degree Air TransportationAir Transport Planning and Management, Ground operations, Business Administration, Aviation Industry

Gimnazija "Svetozar Markovic" Nis
-
Experience

Dumbo Moving and Storage, Inc.
Jan 2012 - Jan 2012Work and travel exchange program
Airport Nis
Jan 2013 - Jan 2013Volunteer practice
Air Serbia
Jan 2013 - Jan 2014Flight Operations EngineerDevelops operational data and provides operational and strategic engineering services to a wide range of internal and external customers.

Nis Airport
Jan 2014 - Jan 2015Duty Manager- Supervising and coordinating daily activities at the airport.- Leading daily briefings with all terminal & airside operations staff in order to anticipate and plan for upcoming events or difficulties;- Supervising the resource allocation by ensuring the best and most efficient utilization of the airport’s resources, including aircraft parking stands, check-in counters, baggage claim belts and other resources;- Monitoring and ensuring efficient airport operation through interacting with customers, airlines, tenants and other governmental agencies;- Receive passengers and customers complaints, suggestions, and feedback, and reporting to the concerned for further actions;- Charter flights (Commercial jets/ VIP & Government Flights). Pokaż mniej

Qatar Airways
Jan 2015 - Jan 2017Cargo Flight Analyst- Optimizing the cargo capacity of a group of flights in order to maximize their revenue contribution to the network, finding the right balance between load factor and yield;- Managing the flights over their booking cycle by forecasting the cargo capacity, setting inventory controls, overbooking levels and filtering the demand;- Monitoring the performance of flights and take proactive and corrective actions;- Setting overbooking levels for each flight based on forecasted no shows/low shows to avoid revenue loss;- Monitoring the utilization of the allocated space in order to avoid empty space at the time of departure and signal significant deviations and trends. Pokaż mniej

Niš Constantine the Great Airport
Jan 2017 - Jan 2019- Managing the airport and ongoing operations to ensure all aircraft movements, terminal activity, ramp handling, loading/unloading of aircraft and cargo handling meet all companies and governmental requirements and safety regulations.- Implementation and monitoring of ramp operations standards- Looking after the equipment, maintenance and operations staff- Conducting training sessions for the staff that works on the airport to provide customer service- Improving policies on the airport and working with tenants to meet the requirements of the state law to ensure safe operation of the airport- Carrying out inspections periodically to make sure that the equipments are well maintained and necessary facilities are provided to the passengers- Coordinating with clients in making deals that are beneficial for the business- Deciding budgets which provide long term benefits to implement new projects and upgrading the airport facilities- Interacting with seniors and government officials during inspections and handing them the maintained reports Pokaż mniej
Head Of Training for Ground Handling
Mar 2018 - Jan 2019Ground Operations Manager
Jan 2017 - Jan 2019

Etihad
Jan 2019 - Jan 2022Managing and leading activities for a 24/7 Cargo Revenue Management Operations Group & Customer Service Group - responsible for the revenue optimization of the all cargo capacity of EY flights portfolio (Passengers, Minifreighters (Belly & CIC) and Freighters) Overseeing and controlling freighter operations integrity. Responsible for planning, communication across all stakeholders, proactive engagement and follow-up with Abu Dhabi Hub, Outstations and GHA’s. Creating contingency plans in case of any disruption. POC for Loadmasters and other stakeholders for freighter operations functions based in AUH.
Manager Cargo Revenue Management - Capacity Control
Jan 2021 - Jan 2022Freighter Operations Supervisor
Jan 2019 - Jan 2021

DHL Express
Mar 2022 - nowACS Revenue Management - Data & Systems
Licenses & Certifications
.webp)
DGR cat 10
International Air Transport Association (IATA)
Training specialist for the personnel providing ground handling services
Civil Aviation Directorate of the Republic of SerbiaMar 2018
Training specialist of the personnel checking the serviceability of the airport maneuvering areas, facilities and installations
Civil Aviation Directorate of the Republic of SerbiaMar 2018
Languages
- enEnglish
- seSerbian
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