Hoàng Trung Thiện

Experience

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  FTU Japanese Club - 貿易大学の日本語クラブ

  Jan 2022 - Jul 2023

  (1) Constructed survey questionnaires and conducted a market research for 5+Japanese-oriented events for the organizations(2) Manage Japanese learning programme for 4+ Department in the Organization (1) Led the team of External Customer Service and took care 5+ Guests and 2 Japanese Collaborators(2) Ensured 50 + participants and collaborator experience throughout events and achieved a 9.0 overall Satisfaction Score(3) Dealt with and adapt to uncertainty from various stakeholders (1) Managed marketing offline activities at 5+Universities in Ho Chi Minh City(2) Constructed survey questionnaires and conducted a market research and approached 1000+ students via digital mail.(3) Response and take care of 800+ participants in online platforms with an average 8.0+ Satisfaction Score.

  • Member of Research and Application Department

    Aug 2021 - Jul 2023

  • External Relation Executive

    Dec 2022 - Feb 2023

  • Marketing Executive

    Jan 2022 - Jul 2022
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  DKSH

  Jul 2024 - Nov 2024

  Supply Planning

  (1) Assist to daily monitor Case Fill Rate ( CFR) performance, using data to analyze & highlight low performance situation:> Build Excel models and Power BI dashboard to daily monitor the Case Fill Rate (CFR) performance to identify and address low-performance areas, ensuring a consistent 91% CFR. > Utilized SAP system data to proactively prevent stockouts and maximize order fulfillment> Collaborate with team members and stakeholders to deploy action for CFR improvement2. Assisted in tracking purchase orders of 20+ Clients for the end-to-end supply chain to ensure OTIF index:> Consolidated, synthesized and distributed requested delivery date according to available orders from master data about purchase order information> Supported the tracking of requested delivery dates and actual shipment progress, making adjustments in SAP system to improve the Delivery In Full On Time (OTIF) performance by 10%> Monitored actual shipment statuses and proactively identified potential issues based on lead times and requested delivery dates, ensuring timely resolution>Maintained data integrity by regularly updating purchase order statuses and conducting data cleanup in SAP3. Assisted the Branch Transfer Advisor in managing stock transfers for Energizer:> Consolidated and streamlined real-time stock status and sales data from cross-functional team reports.> Developed and utilized an Excel model to determine optimal transfer quantities to two warehouses, considering lead times, historical sales, stock levels, and demand forecast to ensured a 95% availability of sales stock.> Monitored and tracked actual shipments to expedite inbound processes for urgent needs. Show less

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  DHL Global Forwarding

  Nov 2024 - now

  Warehouse Integrated Service Intern