Kevin Sangüesa Cremades

Experience

• 

  TESYCOM TECHNOLOGIES, S.L.

  Oct 2012 - Apr 2014

  IT Consultant

  Sale, consultancy and post-sale support of Telecommunications services and products.

• 

  NTT DATA Europe & Latam

  Feb 2015 - May 2015

  Level 2 Technician for Orange

  Technical support for large Orange Spain customer accounts in access, transport and core Orange mobile and fixed networks.

• 

  Mier Comunicaciones, S.A.

  Jun 2015 - Jul 2017

  Presales Engineer

  Dedicated to the design, manufacturing, sale and execution of turnkey projects of TV and Radio Broadcasting equipment, as well as other radio frequency equipment. Preparation of RFQ/RFP/Turnkey projects and Business Cases for international clients and scientific organizations

• 

  Vodafone Business

  Jul 2017 - Feb 2022

  ICT Customer Success Manager

  • Elaboration of the memory and award of the videoconference, fixed and mobile telephony public contracts of the Government of Catalonia.• Lead the service transition phase between outgoing provider and Vodafone • Customer contractual framework management (60M€)• Lead customer satisfaction and experience to trigger out product onboarding, adoption, and expansion through a wide variety of relationships (Up-Selling and Cross-Selling)• Deployment of special and innovative projects. Implementation of SaaS and IaaS with different providers (Azure, Alcatel, ATOs…)• Be the link between Vodafone, customer and partners.• Service lead. Support group of 50 people and 10 different suppliers (contracts, offers, PoC…)• Deliver and keep update service reviews, service documentation, inventory of technological assets...• Responsible of network architecture, IT infrastructure, change management and Cybersecurity for the Catalonian Agency of Cybersecurity Show less

• 

  Italtel Spain

  Sept 2022 - now

  Business Development Manager for Public Sector

  • Business development with a 360º vision for verticals: 5G, Observability, Go2Market Cloud, Data Governance, ESM, Digital Workplace, IoT/OT Industry 4.0, Edge Computing, consultancy, professional and managed services with special emphasis on the areas of solutions and services in Cybersecurity, Security and SD-Networks• Innovative projects related to public funds at different TRL stages• Presentation and design of value propositions and technological consulting• Relationship with partners and manufacturers for high value tenders• Customer forecasting and offer monitoring until contract signature• Build Business Case, calculate TCO, pepare RFI & RFP Show less