Chinedu Obiora

Experience

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  Electronic Payplus Limited

  Sept 2008 - Dec 2011

  Smart card Personalization Supervisor

  Personalization of Smart Cards, Store value cards, Debit and Credit Cards (Financial Cards) for Banks and other financial institutionsClient management to increase customer satisfaction and repeat businessComplete adherence to SLAs for all projects, time and crises management to ensure customer satisfaction and retentionData decryption and preparation for the generation of machine understandable access files (.mdb and .DC9),Supervision of card engineers on shiftsGood understanding of Verve and Mastercard PersonalizationProper operation and maintenance of Matica Z30,Z20T and Datacard mx6000 (Personalization machines), Matica MS10 (Mailer machine) and Opticard Card counting machine.Quality control checks, physical and logical validation of EMV status of cards to ensure card readiness for live transactionsQuality control Management Responsible for consumable requests and reconciliationLocal Area Network Troubleshooting and FTP server administration Proper documentation of weekly activities and generation of detailed reportsProper Backup and shredding of sensitive log files Show less

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  Altech West Africa Ltd

  Jan 2012 - now

  Head of Production, Plastic card Division

  Key management and generation, advisory and supervision,Supervision of Smart card personalization and ensuring timeline adherence,Supervision of secure PIN printing for BanksProject management, production planning and advisory for successful test result for VISA and MasterCard,Organisation and training of members of staff in the Secure card personalization program,Proper supervision of the Technical Specialist and Data preparation personnel