Samson Wodajo

Experience

• 

  Tulane University

  Aug 2008 - Aug 2010

  Student Transition Program (Supervisor)

  🔹Mentored both male and female high school students transitioning to college from high school; chaperoned events, ensuring that students were engaged, and safe.🔹Worked with Tulane professors, faculty and staff to help introduce college life to the students through workshops, and forums.

• 

  Harrah's New Orleans

  Jun 2011 - Mar 2012

  Room Service Captain

  🔹Management and supervision of room service operations.🔹Scheduling, staffing, inventory orders, and efficiency of department all together.

• 

  United States Department of Defense

  Oct 2011 - Sept 2021

  Contracting Officer

  🔹Provide contractual support for the procurement and acquisition of both supply and services, ranging from $15,00 to $20 million-dollar contracts to all 180 Marine Corps Reserve Units across the continental US.🔹Proficient at utilization of the Federal Acquisition Regulation (FAR), and its supplements (DFARS, NMCARS)🔹Proficient at utilization of contracting laws, principles, regulations and policies; including techniques, operational procedures, and processes.🔹Proficient at gathering, analyzing, and evaluating information to make recommendations and/or decisions.🔹Ability to work with multiple stakeholders in order to accomplish program objectives.🔹Ability to present technical information in a clear and concise manner consistent with the targeted audience.🔹Ability to plan, organize work, and meet time sensitive deadlines🔹Manage contract performance, through established metrics. Show less

• 

  Harrah's New Orleans

  Mar 2015 - Jun 2020

  🔹Execute high level events and promotions to retain guest loyalty.🔹Responsible for hiring, firing and developing employee’s growth and career advancement.🔹Responsible for making on the spot business decisions based on various analytical data.🔹Responsible for guest satisfaction, and resolving any guest issues during events.🔹Responsible for building, testing and approving internally built programs.🔹Responsible for managing inventory values ranging from $5.00 to $10,000.00.🔹Responsible for using historical data, including post event analytics and customer survey in order to properly plan future events. Show less 🔹Manage the day to day operations of the Customer Service Department.🔹Responsible for hiring, firing and developing employee’s growth and career advancement.🔹Manage schedules, RTO's, and placement of employees to support other departments.🔹Responsible for gathering and distributing various report to all department heads.🔹Utilize various internal and external systems to intercept and provide immediate response to both positive and negative guest feedback via, Oracle, Sterling, Spreadfast and Bestmark TripAdvisor, Social Media, Internal Surveys.🔹Support 15 key operational departments in identifying, isolating and resolving recurring service issues. Show less

  • Marketing Supervisor

    Nov 2017 - Jun 2020

  • Customer Service Supervisor

    Mar 2015 - Nov 2017
• 

  Axum Global Consulting, LLC

  Oct 2019 - now

  Founder & CEO

  🔹Full Service Consulting Firm anchored on the principles of Marketing, Management and Mentorship.🔹Make conscious, intuitive and optimal decisions daily, through data and information gathering, analysis, and balancing logic and intuition.🔹Develop, Standardize, and Sustain: standard forms, documents and process and procedures

• 

  CACI International Inc

  Sept 2021 - now

  Functional System Analyst