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Maxwell Sylvester

Maxwell Sylvester

Computer User Support Specialist

location of Maxwell SylvesterSan Antonio, Texas, United States

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  • Timeline

  • About me

    Technical Support Analyst at Docebo / Veteran

  • Education

    • ACI Learning

      2022 - 2022

    • Hallmark University

      2017 - 2020
      Bachelor's degree Cybersecurity

  • Experience

    • ACI Learning

      May 2022 - Aug 2022
      Computer User Support Specialist

      ACI Learning – San Antonio, TX May 2022 – PresentComputer User Support Specialist – Training Internship· Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues· Ensured physical security & common attacks while securing the wired and wireless local network· Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts

    • Docebo

      Aug 2022 - now
      Technical Support Analyst

  • Licenses & Certifications