Kelley Hopkins

Experience

• 

  NBCUniversal Media, LLC

  Jan 2014 - Jan 2015

  Campus Marketing Representative

  Served as Universal's Campus Representative at the University of Iowa. Partnered with local movie theaters, bars/restaurants and campus organizations to host advance screenings, giveaways and other weekly events. Produced bi-weekly reports for my manager to demonstrate progress and exposure.

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  Entertainment Cruises Inc.

  May 2014 - Aug 2014

  Sales Intern

  Throughout the 16-week internship I accumulated over $60,000 in revenue, achieved a 33.3% conversion rate and was 1 of the top 10 interns for upsell percentage (16.44%).

• 

  Beck Public Relations

  Jan 2015 - Jan 2015

  Associate Account Executive

  Managed 8 lifestyle and independent beauty brand accounts at a boutique PR firm. Gained experience in budgeting, writing media materials to top publishing houses, developing monthly reports, representing clients at prestigious events, and organizing ideation sessions for new business pitches. Tools: Cision, Basecamp, MailChimp, Hootsuite

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  CBRE

  Jan 2016 - Jan 2019

  Key player on top producing office leasing team that completed over 250 transactions with consideration totaling $15M (2017-2019). Daily tasks included event planning, scheduling, budgeting, leading accountability meetings, and coordinating marketing efforts for current clients and business development. Held consistent communication with internal teams - Marketing, Accounts Payable, Research - and clients - property management, development firms, real estate owners. Participated in CBRE's EMPOWER Strategic Leadership Program (October 2018 - June 2019) and was a recipient of the RISE Award (August 2017 and March 2019).Tools: Salesforce, Deal IQ, VTS and Trello Show less

  • Client Services Coordinator

    Jan 2017 - Jan 2019

  • Client Services Assistant

    Jan 2016 - Jan 2017
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  Adaptive Business Group

  Aug 2019 - Oct 2020

  Led PropTech efforts by executing terms (valuing $10k-$150k) and acting as a primary point of contact for VPs of Sales, C-Suite, Heads of Business Development, and Directors of People/Culture. Facilitated the development of detailed project plans to internally track and monitor progress against critical milestones. Collaborated with junior to senior-level colleagues through project terms' entirety to identify low-to-high risks, understand client goals, and resolve inquiries efficiently. Launched the PropTech division, signed three clients, and closed two 360° deals within first 60-days. Consistently met and exceeded monthly targets (most notable achievement: 390% against net new target). Involved with full sales cycle: lead generation, value discovery, contract negotiation, account management. Tools: Bullhorn, SmartSheet, Bridge

  • PropTech Recruitment Consultant

    Feb 2020 - Oct 2020

  • PropTech Recruitment Executive

    Aug 2019 - Feb 2020
• 

  VTS

  Nov 2020 - Feb 2022

  Client Advisor

  Worked with a diverse set of clients to ensure they are maximizing the value of VTS. Promotes usage and adoption within these organizations to help discover and drive outcomes. Proactively identifies situations where clients are at risk of adopting the platform and identifies creative solutions. Tools: Salesforce, Jira, Gong, Aha!, Slack, Zoom

• 

  Attentive

  Feb 2022 - now

  Customer Success Manager

  Drive client success and growth by offering strategic guidance to enhance SMS and Email marketing programs. Focused on building strong, trusted relationships at the executive level, while leveraging data-driven insights to implement tailored success plans and optimize product adoption.Tools: Salesforce, Catalyst, Jira, Zendesk, Looker