Claudia Mejia Zaldivar

Claudia Mejia Zaldivar

Services Engineer

Followers of Claudia Mejia Zaldivar615 followers
location of Claudia Mejia ZaldivarMexico City, Mexico

Connect with Claudia Mejia Zaldivar to Send Message

Connect

Connect with Claudia Mejia Zaldivar to Send Message

Connect
  • Timeline

  • About me

    Customer Project Manager en Ericsson

  • Education

    • Instituto Tecnológico y de Estudios Superiores de Monterrey

      2013 - 2015
      Master of Technology (M.Tech.) IT Management

      - Design and manage technology projects including ethical aspects of information management.- Model and optimize business processes where human capital interact and information technologies.- Propose plans aligning technology strategy with business strategy.- Generate innovative initiatives based on business opportunities and technological solutions oriented organizational competitiveness.

    • Universidad Autónoma del Estado de Hidalgo

      2004 - 2008
      Bachelor's degree Telecommunications Engineering
    • Tecnológico de Monterrey

      2018 - 2019
      Especialidad en Adminitración de Proyectos ENGINEERING

      Lead projects, securing that project goals are met, customers expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract.Establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activitiesTrack project activities, monitor and handle changes, conflicts and critical issuesManage customer relationship building confidence and trust, ensure project progress… Show more Lead projects, securing that project goals are met, customers expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract.Establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activitiesTrack project activities, monitor and handle changes, conflicts and critical issuesManage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events Show less

  • Experience

    • TMS

      Jan 2009 - Jan 2010
      Services Engineer
    • Ericsson

      Nov 2010 - now

      As IPN Integration Engineer, I configure and integrate of delivered network solutions to the customer. The solution can consist of software, hardware and the related documentations/ processes.

      • Customer Project Manager

        Feb 2019 - now
      • Integration Engineer

        Nov 2010 - Jan 2019
  • Licenses & Certifications

    • SAFe 5 Scrum Master

      Scaled Agile, Inc.
      Aug 2020
    • Certified SAFe® 5 Scrum Master

      Scaled Agile, Inc.
      Aug 2020
      View certificate certificate