Chingyeng Yang

Experience

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  Koe Realty & Mortgage

  Aug 2008 - Nov 2011

  Receptionist

  - Filing, faxing, and scanning documents- Answering a multi-line telephone- Setting up meetings and appointments- Greeting guests upon arrival - Typing business letters- Processing payroll

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  Bath & Body Works

  Sept 2009 - Aug 2012

  Sales Associate

  - Greeted customers and assisted with their needs and wants- Efficiently assisted customers with merchandise at the check-out counter- Replenished the store with new shipments- Discussed the use and advances of merchandise to customers- Make sure the store is clean and safe for customers

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  Ulta Beauty

  Aug 2012 - Jul 2014

  Cashier and Prestige Consultant

  - Greeted customers and assisted with their needs and wants- Efficiently assisted customers with merchandise at the check-out counter- Replenished the store with new shipments- Discussed the use and advances of merchandise to customers- Make sure the store is clean and safe for customers

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  Linen Effects

  Apr 2014 - May 2016

  - Welcoming customers- Assist with event set-up and tear downs- Answering a multi-line telephone- Set appointments and meetings for sales person(s)- Ensure that showrooms are cleaned and tidied- Folding napkins according to guest suggestions- Providing guests with information on products that they are looking for - Greeting and assisting customers with their pick-up and drop-off items- Executing tasks in a timely manner - Ensuring new and existing customer orders are pulled correctly- Ensuring drop-offs items are accounted for when returned- Assist with event set-up and tear-downs- Assisting warehouse management with loading and unloading trucks for and from events

  • Front Desk Receptionist

    Mar 2015 - May 2016

  • Warehouse Worker

    Apr 2014 - Apr 2015
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  Foxtrot Marketing Group

  May 2016 - Feb 2018

  As a Program Coordinator I provided excellent communication and customer service skills to serve our customers. Ensured that fulfillment order entries were correct and executed in a timely manner. Communicated with the warehouse crew as well as venders to ensure that garments and other goods process and ship correctly. Daily duties as a Screen Print Production Coordinator consisted of, order entry, communicating with customer service reps to ensure that ordered goods would arrive in a timely manner to meet production timeline. Assisted Screen print crew with packaging orders. Shipping out orders and receiving product from venders. Order invoicing to ensure orders were closed out with the correct quantity and pricing.

  • Program Coordinator

    Jan 2017 - Feb 2018

  • Screen Print Production Coordinator

    May 2016 - Jan 2017
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  Brown & Bigelow

  Oct 2018 - Mar 2020

  Supervisor, Customer Service Rep

  As a customer service rep I provide assistance to sales partners with administrative support and preparation of product quotes:● Responsible for reviewing, researching, processing, and responding to moderate to complexordering● Supporting internal sales and external customers by providing moderately complex to complexsupport services● Acts as a liaison among vendors and customers● Input and process ordering data entry using AS400 computer system● Vouch and generate invoices from vendors and to customer● Create and maintain professional working relationships with all levels of customers to deliveroutstanding service to both internal and external customers● Ability to work in a deadline-driven environment and maintain professionalism, composure andflexibility● Provide feedback to managers and team members when needed● Manage day to day Process and functions to ensure work activities are prioritized and scheduled Show less

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  First Trust Company

  Apr 2020 - May 2021

  Trust Specialist

  - Prepare and assist Officers with trust annual account reviews.- Process trust account money movement transactions including bill-pay and taxpayments.- Perform trust account maintenance on trust accounting system.- Review and process trust administration tasks as needed and assigned.- Complete, follow up and track outstanding trust administration and investmentmanagement deliverables.

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  CY Virtual Solutions

  Jan 2021 - now

  Virtual Assistant

  - Offering administrative services, social media management, and/or operations support to clients from a remote location

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  Naomi Anderson Events + Design

  Mar 2021 - now

  Lead Event Coordinator

  - Overseeing tasks related to the event planning process- Manage all event set-up, tear down, and follow-up processes- Liaise with vendors during the event planning process to ensure everything is in order

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  BELAY

  May 2021 - now

  Virtual Assistant