Faiza Hankir

Experience

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  Multiple missions in Telemarketing, in paralell to my studies.

  Jan 1998 - Jan 2002

  Teleactor / Call Center Supervisor
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  Intrum Justitia France

  Jul 2002 - Nov 2003

  Financial Analyst
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  University Medical Center - Rizk Hospital (UMC-RH)

  Mar 2006 - Dec 2007

  Communication Coordinator (Healthcare)

  -Managed the creation & promotion (SEO/SEM) of the first hospital’s web site -Measured patients’ satisfaction in collaboration with the Quality department -Launched new initiatives in order to correct or improve the level of patients’ satisfaction-Managed the creation & distribution of a quarterly printed internal newsletter dedicated to both doctors and the administrative staff

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  BSynchro

  Feb 2008 - Nov 2015

  Marketing Communications Manager/Digital Project Manager (Insurance, Technology)

  -Defined & implemented marketing plans at a corporate/product level -Tracked & analyzed the market trends/competition -Improved the company’s visibility/image through decisive marketing activities & branding tools-Boosted the sales via targeted marketing campaigns, creative presentations & powerful demos -Launched & managed the company’s digital presence (social media, websites, directories …)-Supervised media’s relations & PR activities-Organized several external events in the region (conferences, seminars, exhibitions, etc. …)-Forged business/technology decisive partnerships -Hired & supervised a team of graphic/web designers and sales executives + From 2012 to 2015: Managed the design, development and promotion of digital projects (mobile & web apps, websites) -Led the design & development of Mobile & Web applications (using SCRUM) -Supervised cross-functional teams (design, development, QA, etc.) internally & externally -Gathered, analyzed and prioritized customers’ requirements into project plan (backlog) -Elaborated wireframes based on clients' needs , focusing on an optimal end-user experience -Successfully delivered projects on time & within budget -Guided customers in promoting their digital projects عرض أقل

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  MT2

  Dec 2015 - Aug 2016

  Marcom Manager (Mobile, Telecom)

  -Unified marketing endeavors, defined & implemented guidelines & new processes -Defined the marketing strategy & go-to-market plan for the company’s new products-Planned & executed various external events, negotiated key speaking/panel sessions, etc. ...-Aligned, revitalized & managed the company’s digital presence (social media, website, …) -Drafted & published creative and engaging content (press releases, ads, articles …) -Mentored start-ups in their marketing as well as commercial efforts عرض أقل

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  Samsson

  Jun 2017 - Dec 2017

  Digital Project Manager (Telecom)

  -Led the design & development of mobile applications -Elaborated business models & monetization strategy -Defined & implemented promotional plans for digital projects & contents-Guided country managers (GCC, Africa & Central Asia) in their marketing/commercial efforts

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  Drapp_me

  Mar 2018 - Sept 2024

  • VP of Product

    Sept 2022 - Sept 2024

  • Manager, Marketing & Digital Programs (Healthtech)

    Mar 2018 - Aug 2022
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  Siren Analytics

  Jun 2024 - now

  Senior Product Lead