Kevin Wheat

Experience

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  Great Southern Travel

  Jan 1997 - Jan 2000

  Travel Agent

  Responsible for planning and selling transportation and accommodations for travel agency customers and members.Determine destination, modes of transportation, travel dates, costs, and accommodations required and sell AAA Preferred Supplier Travel packages, Tours and Cruises to match the customer’s needs and preferences.

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  Trans World Airlines

  Jan 2000 - Jan 2003

  Airport Operations

  Oversee daily operation of outbound and inbound activities with daily coordination of 85+ Crew Chiefs and fleet service clerks.Implement corrective action through advisory and termination.Able to anticipate needs of coworkers and passengers in a fast paced environment and work at a constant and quick pace.Reinforced workplace safety protocols to prevent individual harm or damage to aircraft and equipmentEnvironmental coordinator responsible for ensuring compliance with environmental regulations and hazmat response. Show less

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  American Airlines

  Jan 2003 - Jan 2004

  Customer Service Manager

  Oversee daily operation of outbound and inbound activities with daily coordination of 85+ Crew Chiefs and fleet service clerks.Implement corrective action through advisory and termination.Able to anticipate needs of coworkers and passengers in a fast paced environment and work at a constant and quick pace.Reinforced workplace safety protocols to prevent individual harm or damage to aircraft and equipmentEnvironmental coordinator responsible for ensuring compliance with environmental regulations and hazmat response. Show less

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  Envoy Air

  Jan 2004 - Jan 2018

  Senior Customer Service Agent/Station Trainer

  Responsible for agent training on all ground service functions, including load planning, arrival and dispatch of aircraft, aircraft servicing, Hazardous Material handling, etc. Ground Security Coordinator responsible for engaging TSA in all instances of noncompliance and airport security.Responsible for all flight and ground operations, load planning, aircraft handling, placing safety equipment, stations and steps at aircraft and air cargo operations for the airline at the airport.Check special requirements for each flight, perform all preflight transactions at the gate including special requests and transactions.Direct aircraft to and from their gate location, make boarding, arrival, and departure announcements, answer questions and offer information on airline and airport related topics. Show less

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  Adelman Travel

  Sept 2018 - Nov 2020

  Provide 5 star service to Elite clients. Services provided include First class and Business Class air travel, limousine service, premier hotel accommodations, concierge services. Providing excellent customer service and industry knowledge to Corporate Travelers.

  • Elite Travel Advisor

    Sept 2019 - Nov 2020

  • Corporate Travel Consultant

    Sept 2018 - Sept 2019
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  Branson Police Department

  Nov 2020 - Mar 2021

  Communications Officer

  Receives emergency and non-emergency calls, advising callers and dispatching emergency units to specific locations as necessary. Advises callers on proper course of actions, calms down and documents their condition until emergency units arrive.Enter call information into Computer-aided Dispatch System (CAD).Enter and clear warrants for the municipal court via Missouri Uniformed Law Enforcement System (MULES).Prioritizes simultaneous emergency scenarios.Demonstrates knowledge of police codes and law enforcement terminology. Show less

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  CIOX HEALTH

  Apr 2021 - May 2022

  Health Information Specialist

  Processing all medical record requests in a timely, accurate and efficient manner.Safeguarding patient records and ensuring compliance with HIPAA standards.Fulfilling requests for records requested by patients, providers, attorneys, and insurance agencies.

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  Academy Mortgage Corporation

  May 2022 - Feb 2024

  Corporate Trainer
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  Prime Inc.

  Mar 2024 - now

  Corporate Travel Manager at Prime Inc.

  Book air travel, car and hotel reservations for associates and customers. Manage utilization of corporate cars, corporate jet and corporate condo. Coordinate travel for multiple large corporate events. Provide accounting back up for direct bill travel accounts. Process payroll adjustments for drivers when booking bus tickets and car rentals. Manage truck recoveries while corresponding with dispatchers. Process expense reports.