Jessica Hinkal

Experience

• 

  University at Buffalo

  Aug 1998 - now

  At various times within this time frame, I was responsible for:• Administrative student supervision.• Campus Operator service and resourcing.• Departmental shipping and receiving solutions.• Developing and maintaining 911 database (MS Access) for University Police.• Inventory control of service delivery and repair stock.• Maintenance of departmental Listserv and aliases.• Editing departmental web pages • Reconciling departmental purchases against allocated budgets.• Processing and managing departmental time & attendance. Show less

  • IT Customer Service Supervisor

    Jan 2021 - now

  • ITSM Tool Administrator

    Jul 2015 - now

  • Physical Access Software Administrator

    Mar 1999 - now

  • IT Service Management Specialist

    Dec 2018 - Oct 2022

  • Interim IT Customer Service Team Lead - IT Customer Service

    Jun 2015 - Dec 2018

  • Senior Staff Assistant - Network & Classroom Services

    May 2013 - Jun 2015

  • Process Owner - Network & Classroom Services

    May 2006 - Jun 2015

  • Staff Assistant -Network & Classroom Services

    Aug 1998 - May 2013
• 

  Paradyme Automation LLC

  Aug 2016 - now

  Financial Manager

  Day-to-day management of the financials for Paradyme Automation LLC.• Monthly Account Reconciliation• Transaction logging and classification• Monthly or ad-hoc Financial Statement generation• Business insurance liaison and policy reviews• Accountant liaison• Legal counsel liaison for contract review and guidance