Kanak P.

Experience

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  Fry's Food and Drug

  Jan 2017 - Aug 2017

  Courtesy Clerk
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  Arizona State University

  Sept 2017 - Apr 2019

  Customer Service Representative

  - Greeted students and checked them in with their advisors - Maintained complete confidentiality and protected student’s privacy in compliance with FERPA- Provided customer service and clerical office duties

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  Arizona South Asians for Safe Families

  Sept 2018 - Apr 2019

  Domestic Violence Case Specialist

  - Provided intensive case management services for South Asian victims of domestic violence with an average caseload of 10-20 long-term clients.- Solely managed client data entry on case management software and trained other caseworkers on tracking and grant reporting.- Performed clerical and administrative duties with strong time management and organizational skills.- Advocated for clients and conducted outreach to raise awareness and collaborate with lawmakers.

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  Judicial Branch of Arizona in Maricopa County

  May 2019 - Aug 2019

  Americorps Intern

  - Assisted customers in navigating court processes by analyzing court minute entries and legal documents in iCIS (court information system), while directing them to appropriate forms and resources for accurate case information.- Utilized conflict management skills to help clients obtain Protective Orders, transcribing applications, and documenting customer interactions to ensure proper follow-up and support.

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  Code Ninjas

  Jun 2019 - Jan 2020

  Center Manager

  - Scheduled and led program tours in a sales-driven environment, enhancing client engagement and program enrollment.- Supervised daily operations, overseeing 70+ students and 10+ instructors, ensuring smooth functioning of the center.- Managed communications, including phones, messages, and emails, providing prompt and accurate responses to inquiries.- Developed marketing and advertising strategies to boost program sign-ups and visibility.Facilitated new employee orientation and training, ensuring compliance with center policies and procedures Show less

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  Maricopa County

  Aug 2019 - Dec 2019

  Legal Intern at the Office of the Public Defender

  - Conducted intake interviews with indigent defendants, gathering crucial information for mitigation strategies. Researched and drafted memos based on evidence-based studies, strengthening defense arguments and contributing to more favorable case outcomes.- Reviewed legal documents in JustWare and iCIS, ensuring accuracy and confidentiality. Attended mental health courts and criminal trials, using insights from these experiences to support and refine defense strategies for underrepresented clients. Show less

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  Arizona Department of Economic Security

  Oct 2019 - Dec 2019

  PJAC Intern

  - Managed child support cases using OnBase and ATLAS (Arizona's Tracking and Location Automated System), conducting interviews with custodial and non-custodial parents to ensure family safety, compliance, and efficient case resolution.- Assisted trauma victims through DES programs, connecting them to supportive services and resources for recovery, while consistently earning 'exceptional' performance reviews for high-quality case management and client support.

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  Arizona Court of Appeals, Division One

  Jan 2020 - Jul 2021

  Deputy Clerk II

  - Managed the Appellate Criminal desk, including case initiation, docketing, processing lower court records, legal filings, and maintaining the Order to Show Cause Hearing calendar. - Generated reports, attended hearings, and drafted formal orders, ensuring compliance with Arizona court rules and statutes while improving case management efficiency.- Provided comprehensive administrative support, handling mail, receipts, and customer service for both internal and external stakeholders, while utilizing the court’s case management system to review, enter, and update case information with precision and analytical rigor.- Led key initiatives, including developing new court forms for the Court of Appeals website to enhance accessibility for self-represented litigants and attorneys, and mapping the criminal procedure workflow to support the implementation of a new case management system. Show less

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  Maricopa County

  Jul 2021 - Mar 2023

  Courtroom Clerk

  - Memorialized court proceedings by attending sessions, administering oaths, and managing exhibits, while drafting minute entries, orders, and rulings for judicial review, ensuring accurate documentation and timely case resolution.- Processed and issued court documents such as protective orders, warrants, and confidential orders, collaborating with the Judicial Officer and Judicial Assistant to ensure smooth Division operations and improve workflow efficiency.- Managed under advisement lists for quarterly submissions to the Supreme Court, guaranteeing timely reporting and compliance with court deadlines.- Trained new and experienced clerks in one-on-one sessions, enhancing team performance, while contributing to the Employee Development work group by leading initiatives like the creation of a shadow program, organizing new hire events, and updating the court supervisor handbook, fostering growth and succession planning within the Clerk’s Office. Show less

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  SG Law

  Apr 2023 - Dec 2024

  Paralegal
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  Nelson Mullins Riley & Scarborough

  Jan 2025 - now

  Paralegal