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Kira Löffler

Kira Löffler

Board Treasurer

Followers of Kira Löffler766 followers
location of Kira LöfflerAmsterdam, Noord-Holland, Nederland

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  • Timeline

  • About me

    Senior Customer Success Manager @ SafetyCulture | MBA in Leadership & Change Management

  • Education

    • Vrije Universiteit Amsterdam (VU Amsterdam)

      2018 - 2020
      Master of Business Administration - MBA Leadership and Change Management

      The programme offers a unique combination of change management skills coupled with the leadership skills to enable students to actually put that change into practice.

    • Vrije Universiteit Amsterdam (VU Amsterdam)

      2018 - 2019
      Premaster Business Administration Business Administration and Management, General

      Six months premaster programme for the masters degree Master of Business Administration, Leadership & Change Management with entry requirement GMAT

    • Amsterdam University of Applied Sciences

      2013 - 2017
      Bachelor of Business Administration - BBA International Business

      International Business and languages (IBL) is a fulltime, four-year business Bachelor’s degree programme.

  • Experience

    • A.S.V.Gay

      Sept 2014 - Sept 2015
      Board Treasurer

      My designated postion on the board of A.S.V.Gay was treasurer. I budgeted and administered the association's money, which is about 25000 € a year.Besides my specific tasks as a treasurer, I was taking part in decision-making within, and organisation of the association, to ensure the daily operations run smoothly.

    • Mobiel Centre marktonderzoek B.V.

      Jan 2015 - Jan 2016
      Market Research Interviewer

    • Universidad San Ignacio de Loyola

      Jan 2016 - Jul 2016
      Exchange Student

      Exchange Semester at Universidad San Ignacio de Loyola, LimaCourses: Argumentation & DebatePublic SpeakingEthicsRelaciones Internacionales y Ciencias Políticas

    • AccorHotels

      Sept 2016 - Jul 2017

      Intern to COO, Region BeNeLux, Denys Sappey

      • Thesis Student

        Feb 2017 - Jul 2017

      • Management Trainee

        Sept 2016 - Feb 2017

    • Guidion Deutschland GmbH

      Aug 2017 - Jan 2018
      Service Desk Employee

    • Postillion Hotels, XL Studenten Uitzendbureau

      Jul 2018 - Dec 2019
      Food & Beverage Employee

      Food and Beverage Employee in various hotels, later exclusively at Postillion Amsterdam. Preferred activity: Meetings and Events (banqueting)

    • Cygnific

      Aug 2020 - Dec 2020
      Customer Support Specialist

      Part of the German support team for "Rituals Cosmetics". Since October promoted to the new agent support team

    • FareHarbor

      Dec 2020 - Jul 2022
      Technical Support Specialist Level 2

      -Technical specialist of the product, help for our B2B clients solving minor problems to bigger change projects, problem identification, integration of new products, advice, sole representative of emerging DACH market-Internal goal: educating clients to better learn to use our product independently-Further responsibilities: Part of the product champion group, onboarding of new clients, including training, assisting recruitment, training of new hires to the team

    • SafetyCulture

      Jan 2022 - now

      Collaborating with customers to digitise and optimise their current safety and quality inspections processes through iAuditor, as well as improving engagement with the app and optimising usage.

      • Senior Customer Success Manager

        Jan 2024 - now

      • Customer Success Manager

        Jan 2022 - Jan 2024

  • Licenses & Certifications

    • Social Responsibility Course / NL: Sociale Hygiëne (SVH)

      HSN: Horeca Stichting Nederland
      Jun 2019

    • PRINCE2 Agile® Foundation

      PeopleCert
      Dec 2024

  • Volunteer Experience

    • Core Group Member

      Issued by VU Pride on Jan 2019
      VU PrideAssociated with Kira Löffler

    • Kids Trainer

      Issued by Ju Jitsu ryu-ko Bad Mergentheim on Sept 2010
      Ju Jitsu ryu-ko Bad MergentheimAssociated with Kira Löffler

    • Committee Member / Chair

      Issued by A.S.V.Gay on Sept 2013
      A.S.V.GayAssociated with Kira Löffler