Amha Abay

Experience

• 

  Addis Ababa Bottle and Glass Share Company

  Jun 2015 - Jun 2021

  Responsible for all Preventive and corrective maintenance of all equipment;• Experience on maintenance of air Compressor and diesel generator, mechanical reducers,• Submersible pumps, crushing machines, conveyor’s, batch elevators, cooling fans etc• Creating and maintaining a maintenance procedure for all machinery and equipment in the factory• Making sure pump equipment is in good operating condition• Supervising maintenance team.• Responsible for solving any mechanical problems.• Able to perform different technical works both electrical and mechanical• Experience on machine servicing, inspecting, lubricating, greasing and calibrating.• Good welding experience. Show less

  • General mechanical maintenance section Head

    Oct 2015 - Jun 2021

  • Mechanical Engineer

    Jun 2015 - Nov 2015
• 

  Addis Guzo a swiss Non profit organization

  Jun 2021 - Oct 2021

  Workshop Manager

  •Maintain and improve service level.•Manage operations of workshop.•Estimate costs and time required for repair or maintenance of the equipment. •Educate and instruct mechanic to learn mechanic skills.•To test and confer with customers to obtain description of equipment problems and discuss the necessary work to be performed.•Check the activities in the workshop, inspect completed work and draft reports to detect recurrent faults.•Plan, organize and coordinate the day-to-day running of the workshop Show less

• 

  MMCY Tech

  Nov 2021 - Dec 2023

  Field Services Engineer

  •Resolve malfunctions or other crises when they arise.•Oversee repairs and technical improvements.•Install new systems and technology.•Inspect and test material and machinery for safety•Ensure proper maintenance of onsite equipment.

• 

  Giesecke+Devrient

  Jun 2023 - now

  Field Services Engineer

  • Provides service solutions that meet the expectations and maintain daily communications with customers to ensure resolution and proper follow-up.• Performs troubleshooting, installation, maintenance, and repair on designated equipment.• Inspect installations and monitor operations to ensure compliance with design & equipment specifications and safety standards.• Assess hardware and softwaremalfunctions by means of diagnostic tools and provide solutions.• Completing Preventative Maintenance and field modifications.• Ordering and managing repair parts cycle times and keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.• Maintaining tools and test equipment and ensuring they are properly calibrated.• Utilizing the escalation process to resolve customer service delivery issues.• Identifying and participating in sales opportunities such as new contracts, contract renewals, and system sales.• Able to work in consistent approach under minimal supervision Show less