Fatou Diawara, MBA

Experience

• 

  Dillard's

  Nov 2005 - Jul 2008

  Sales Associate

  . Advised customers on merchandise. Conducted register transactions. Balanced registers at opening and closing shifts. Maintained a functional and well-organized Department. Ranked top 5 % on credit applications participation

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  Capital One Bank

  Jul 2008 - Sept 2008

  Teller

  . Assisted customers with basics account transactions (withdrawals, deposits, credit card payments, loan payments, TTL payment, etc..). Performed balance inquiries on daily basis. Executed Teller duties on Daily basis (balance, report, vault). Customer Service

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  Nationstar Mortgage

  Feb 2010 - Feb 2012

  .Loss Mitigation..Handled delinquent accounts on daily basis, all states and all stages..Executed Short Sales/ BCA/ Deed-in-Lieu/ Re-instatement on monthly basis..Assisted with Government Programs (HAMP; HAFA)..Achieved cure rate requested on all portfolios assigned..Reduced successfully delinquent accounts percentage..Successfully increased Department efficiency..Recognized Best Loss Mitigator 2 months in the row..Assisted with commercial Loans (over $1,000,000 balance)..FDCPA certified. Show less

  • Loss Mitigation Specialist/ Asset Manager.

    Aug 2010 - Feb 2012

  • Loan Counselor

    Feb 2010 - Jul 2010
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  International Rescue Committee

  Mar 2014 - Jan 2015

  IDA: Individual Development Account The IDA program is a 1:1 Matching savings program designed to help newly arrived refugees/asylums make an asset purchase; the asset could be a car, a house or some educational expenses. As the IDA program coordinator here were below my responsibilities:.Manage all FY13, FY14 and FY15 clients enrolled in IDA..Perform all community outreach duties..Assist w/ all FY15 new enrollment into the IDA program..Provide orientation for all clients eligible for IDA program (FY15 mainly)..Monitor client progress on a weekly basis..Perform monthly follow-ups on all active clients..Provide/Teach Financial Literacy course for all clients active in program..Serve as a liaison between IRC ABILENE office and IRC Dallas office..Assist all clients upon completion of program..Finalize quarterly reports..Provide Follow-ups for all clients after purchase.. Show less RWCC/CCME - The CCME program was a micro-enterprise Program designed to help refugee women enter the Home Child care Business in the state of Texas.Here were below my responsibilities as Business Mentor:•Performed Community Outreach for Micro-enterprise Program: RWCC- Refugee Women Caring for Children.•Provided direct assistance to Program Director weekly.• Monitored Participants enrolled in program.• Served as Liaison Between Catholic Charities of Dallas and IRC.• Kept records of Daily activities for each Participant.• Maintained all files up-to-date for periodic reviews/reports.• Oversaw Final overall results to provide Final recommendation.Case Worker • Provided assistance to refugees and Asylums in need of Intensive Medical care.• Transported to Medical appointments based on need.• Assisted with hospital/clinics registration procedures.• Provided assistance with Public Benefits request applications. • Supported clients with French translation if needed. Show less I completed an internship with this organization in Dallas, TX. I worked about 30 hours a week in the Donations department of the organization. Here are below the responsibilities I had:. Assisted with the reception of in-kind Donations on Daily basis.. Provided assistance with Donations Pick-up in the DFW area.. Supported daily inventory of in-kind Donations received (Excel).. Ensured Proper distribution of in-kind Donations to respective refugees families registered.. Handled the opening and closing of the organization's Donation Center.. Provided Translation in French if necessary.. Coordinated weekly Distribution of Food and clothes to Match-grant families currently registered with organization's Partners:The North Dallas Food Ministry and The Jewish Family Services. Show less

  • Economic Empowerment Specialist - IDA USP

    Oct 2014 - Jan 2015

  • Case worker/Business Mentor - Health and Wellness - USP

    May 2014 - Sept 2014

  • Donations Intern

    Mar 2014 - Apr 2014
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  World Food Programme

  Feb 2016 - Sept 2016

  Program Assistant (Intern)

  .Contribuer au Développement d'outils de suivi pertinents des activités..Ré-organiser la base de données utiliséee pour le suivi des partenaires..Assister dans le renouvellement des accords de partenariat..Aider à la revue des justificatifs produits par les partenaires..Préparer les comités pipeline et LCPC..Participer à la production des rapports.

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  UNHCR

  Oct 2016 - Oct 2018

  External Relations Associate

  • Resources Mobilization ASSISTED WITH THE IMPLEMENTATION OF A RESOURCES MOBILIZATION STRATEGY -Attended internal/external meetings with UNHCR key partners and/or potential donors. -Ensured related minutes of meetings are taken, finalized and shared in a timely manner. -Participated onto the private sector humanitarian emergency platform in Abidjan on behalf of UNHCR-Cote D'Ivoire. -Coordinated field missions/visits for/with current donors and external parties. -Implemented and Coordinated the UNHCR Regional "Luqu Luqu" campaign in Abidjan End of 2017.• Reporting ENSURED UNHCR-CDI ACTIVITIES ARE REPORTED EFFICIENTLY AND TIMELY -Elaborated and distribute reporting tools in French and English (weekly notes, factsheets, Bulletin, etc..) -Provided reports/briefings on internal meetings and external activities. -Archived and organized all internal and external activities reports. -Ensured liaison and communication with external stakeholders (implementing partners; UN agencies; NGO's; Embassies; Ivorian ministries, governmental partners, etc...). • Administrative Assistance PROVIDED ASSISTANCE TO DAILY MANAGEMENT OPERATIONS -Provided administrative support to UNHCR-CDI Deputy Representative on daily basis. -Monitored daily external and internal meetings for Deputy Representative. -Assisted UNHCR-CDI representative upon request. Show less

• 

  UNHCR, the UN Refugee Agency

  Apr 2019 - Jul 2022

  *Provided the Representative with effective support in initiating, planning, following up on all scheduled activities and special projects/initiatives, including missions. *Carefully monitored and coordinated the Representative's calendar and organized periodic senior management meetings and retreats. *Coordinated with Heads of sections, Heads of Sub-Offices as well as the Regional Bureau for Southern Africa, the Regional Bureau for West and Central Africa and the Regional Bureau for East and the Horn in a way that information is shared with the Representative to facilitate her interactions with all the Bureaux in Africa in real time.*Ensured the Representative was prepared for meetings and missions by drafting talking points, by researching relevant information; and by establishing contacts (within and outside of UNHCR) on the themes to be discussed. Show less •Reviewed Operation overall Budget and Elaborate/Consolidate Project proposals (in English and/or French) in order to secure funding for the DRC operation: Pool-Fund; CERF, ECHO; DEVCO, Private sector; Humanitarian Funds, and Government Funds. •Elaborated/Consolidated Mid and final projects reports and operational updates for the operation to donors, in compliance with specific donor requirements (in English and/or French) and responded to periodic inquiries received from various donors.•Supported Management in Decision-Making process regarding project proposals and Funding opportunities. Participate actively in relevant meetings concerning Donors and projects being implemented in DRC.•Monitored Project implementation with regular field missions and close contact with staff on the field (Program and reporting officers). Show less •Provided the Regional Director with adequate support in initiating, planning and following up on all scheduled activities and special projects/initiatives. Assisted the Regional Representative in assessing potential gaps and quickly help address setbacks, delays and challenges. Carefully monitor and coordinate the regional representative calendar.•Ensured efficient Liaison between the Regional Office and Country Operations (15)Confer with, network and coordinate with country representatives in the region as well as with Admin/Finance, Programme, Protection and Communication Unit.•Ensured the Regional Director was prepared for meetings and missions by drafting talking points, by researching relevant information; and by establishing contacts (within and outside of UNHCR) on the matters to be discussed. *Provided in person assistance to the Regional Director with relevant Key meetings and Field missions. Show less

  • Executive Assistant to the UNHCR Representative

    Jan 2021 - Jul 2022

  • Reporting Officer - Donor Relations

    Nov 2019 - Dec 2020

  • Executive Assistant to the UNHCR Regional Director in West Africa

    Apr 2019 - Nov 2019
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  UNHCR, the UN Refugee Agency

  Sept 2022 - now

  *Coordinate with the sectors leads to identify existing gaps and in coordination with the head of office to prioritize activities under the Direct Implementation.*Regular Coordination with Implementing Partners on timely submission of Project Partnership Agreements and further follow up on implementation. *Monitor assistance provided to beneficiaries to ensure alignment with the PPAs and hold regular coordination meetings w/ Implementing and Operational Partners in the Mahama Refugee Camp. *Coordination on Project Partnership Agreement contracts of implementing partners. *Monitor Direct Implementation activities related to WASH; ENERGY/ENVIRONMENT; Cash Based Intervention and SHELTER. *Support and Assist with activities implementation countrywide of PFR (Prison Fellowship Rwanda).*Support PSEA Partner capacities of UNHCR Implementing Partners Countrywide. Show less

  • Associate Program Officer

    Dec 2024 - now

  • Associate Program Officer

    Sept 2022 - now