
Miranda Day
Office Assistant/ Research Assistant/ Orientation Advisor/ Resident Advisor

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About me
Director of Family and Volunteer Services at Boston Children's Hospital
Education

Endicott College
-Master of Business Administration (M.B.A.) Business Administration and Management, General
University of Southern California
-Bachelor’s Degree Psychology; EducationActivities and Societies: Troy Camp; URSC/Building Government; Resident Advisor; Swim with Mike; Avid Trojan Football fan; Spirits in Action volunteer

Wheelock College
-Master’s Degree Child Life and Family Centered Care
Experience

University of Southern California
Aug 1997 - May 2000Office Assistant/ Research Assistant/ Orientation Advisor/ Resident Advisor
UCLA
Aug 2000 - May 2002Research AssistantPublicationHalfon N, Sutherland C, View Schneider M, Guardiani M, Kloppenburg A, Wright J, Uyeda K, Kuo A, Shulman E. (2001). Reaching Back to Create a Brighter Future: Promoting School Readiness. UCLA Center for Healthier Children, Families and Communities, Los Angeles, CA.

Boston Children's Hospital
Aug 2003 - now• Direct the Hale Family Center for Families, Patient Family Housing Program, Volunteer Services, Pawprints Animal Assisted Visitation Program, and Family Wellness Program• Manage 42 direct reports as well as oversight of 500+ active volunteers across the enterprise• Operational oversight of 3 housing locations for patient families and the main resource center of the hospital• Principal Investigator for 33 philanthropic funds, including 19 Endowments, and 4 hospital operating funds (over $5 million annually) Show less • Manage Artist-in Residence, Music Therapists, Seacrest Studio (hospital radio/TV studio), museum partnerships, camp programs,internship programs, and volunteer artists/music programs• Manage 11 staff members, 4 community partnerships (20 representatives), and 3 internship contracts (15 students per semester)• Oversee operating, restricted, and endowed funds for staffing, supplies, educational and program development • Coordinate quality improvement project for patient and family focused value- added programs• Build and maintain strong working relationships through effective communications with internal and external stakeholders (develop inperson, web, and social media presence)• Participate in Child Life leadership programs and patient programming initiatives• Cultivate relationships with local, regional and national partners (i.e. My Music Rx/Children's Cancer Association, San Diego Zoo Global, Seacrest Foundation, Boston Ballet, Serious Fun Children's Network, NASA, Institute of Contemporary Art Boston, Museum of Fine Arts Boston, NPR's From the Top, New England Aquarium,Ukulele Kids Club, Berklee College of Music, Emerson College, Ana Maria College) Show less • Coordinated night and weekend volunteer program: on-board, schedule, train, and supervise over 120 people• Developed and Coordinated volunteer tutor program, 70 tutors in total• Liaison between volunteer supervisors and the volunteer department• Developed and facilitate Artist-in-Residence program. On-board, schedule, and supervise artists and museum programs • Coordinated and marketed entertainment, art, and music opportunities for hospital patients, families and staff• Maintained grants and other funding sources for art program• Developed hospital wide summer concert series• Co-facilitated Teen Advisory Committee• Participated in Child Life leadership programs and patient programming initiativesPresentations:Guardiani, M., Worstell, R. “Adding Value with Museum Partnerships.” April 2014. Global Alliance for Arts and Healthcare Conference, Houston, TX.Guardiani, M., Thomas, P. “Creating a Teen Advisory Committee.” October 2012. New England Child Life Program Conference, Ashford, CT. Show less • Offered psychosocial support to patients with cystic fibrosis, diabetes, asthma, renal failure, anorexia and other medical disorders• Provided preparation for procedures, distraction activities for patients while in-patient, respite and developmental education to parents, and coping strategies for patients, parents and siblings. • Supervised child life student interns and volunteers• Collaborated with child life team on departmental responsibilities as well as with a multidisciplinary team for unit based responsibilities• Supervised/Organized Music Therapy program for the hospital• Developed and organize Children’s Hospital Education Fair (6 consecutive yrs.)• Co-developed online documentation tool for department and facilitated training program• Presented at/in Nursing Orientation, Pain Skills Day, Keeping Connections Conference, Hospital Memorial Service, and closed-circuit TV programs BINGO and the Midweek Morning Show• Organized unit-based programming: tutoring, pet therapy, music, donations, etc..• Organized and maintained donations/supplies for units and activity rooms• Organized holiday, birthday and unit celebrations for unitsPresentations:Guardiani, M., Doherty, C. “All In a Day’s Play.” April 2009. Poster Presentation, Society of Pediatric Nursing Conference, Atlanta, GA.Guardiani, M., Graca, S., and Rosenstock, A. “And the Emmy Goes To… Using Closed-Circuit Programming as a Therapeutic Tool.” May 2008. National Child Life Conference, San Diego, CAGuardiani, M., Brown, K., Rein, J., Jones, N., Bly, K., Leroy, M. “From Ordinary to Extraordinary.” March 2008. Child Life and Nursing Grand Rounds, Children’s Hospital Boston, Boston, MAGuardiani M, Rich C, and Goldman D. “Power of Empowering Teens, Teen Advisory Committee of Children’s Hospital Boston,” February 2005. International Conference for Child and Family Centered Care, San Francisco, CA Show less
Director of Family and Volunteer Services
Jun 2017 - nowProgram Administration Manager
Jun 2014 - Jun 2017Volunteer Services Lead/Art Liaison/Child Life Specialist II
Jul 2011 - Jun 2014Child Life Specialist/ Child Life Specialist II
Aug 2003 - Jul 2011
Licenses & Certifications

Certified Child Life Specialist
The Child Life Council, Inc.Nov 2003
Volunteer Experience
Advisory Board
Issued by Aspire Institute, BU Wheelock College of Education and Human Development
Associated with Miranda DayFamily Weekend Volunteer
Issued by The Hole in the Wall Gang Camp on Jan 2014
Associated with Miranda DayEversource Walk for Children's
Issued by Boston Children's Hospital on Jan 2004
Associated with Miranda Day
Languages
- enEnglish
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