Divyen Shukla

Experience

• 

  Accenture

  Dec 2000 - Nov 2002

  CCO (Call Center Officer)

  Inbound Tech Support.

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  Mainstay Teleservices Pvt Ltd

  Dec 2002 - Dec 2004

  Associate

  Process insurance/mortgage files online.

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  CFS (Wipro Consulting)

  Jan 2005 - Feb 2006

  Sr. Associate

  .

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  Wide N Well Pvt. Ltd.

  Jan 2006 - Apr 2008

  Sr. Technical Recruiter - US IT Staffing

  • Evaluated, prescreened and interviewed candidates for qualifications and personal skills• Adding new vendors and client for the company and getting hot requirements for the recruitment team• Specialized in sourcing candidates for the governmental sector, concentrated mainly for the States of NY, NJ, PA, DE, VA, ME, AZ, and others. • Recruited for skill sets in the mid and senior Executive levels including but not limited to: Director of IT, Senior Technology Manager, Database Administrator/Developer, Sr. Software Engineers, ERP Applications and testers in various business domain / expertise.• Specializing in sourcing IT/IS resources and involved in full lifecycle recruiting efforts from reviewing job requirements, sourcing, conducting candidate pre-screens (phone and in-person), scheduling/coordinating phone and on-site interviews with client(s) to negotiating/making offers.• Responsible for checking references, negotiating terms and rates for each project• Prepared candidates for the interviews Show less

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  ENDEOVOUR INFOTECH (Tata Consultancy Services)

  May 2008 - Jun 2011

  Sr. Team Lead / Account Manager

  • Handling the direct client accounts to serve their recruiting needs. Responsible for best recruiting by providing the best source for the requirement.• Responsible for USA IT recruitment (US Staffing) (Contract / Full Time / Contract to hire) analysis and Process of recruitment. Very good knowledge of USA Visas classification and working status (W2 / Corp to Corp / 1099). Responsible for IT recruitment for Contract and Contract to hire.• Having excellent turnaround time as 30 minutes to 1 hour max for a normal requirement and 3 hours max for a critical requirement.• Involved in FULL LIFE CYCLE of recruiting starting from searching and screening the resumes.• Source, screen, evaluate and select candidates through a structured recruitment process designed to obtain the best candidates. Inform applicants of job duties and responsibilities, compensation and benefits, work schedules and working conditions, company policies, promotional opportunities and other related information.• Interviewing and then negotiating with the identified consultants. Sourcing, Headhunting & Screening profiles through various job sites and internal database, networking sites as per the requirement for recruiting. Involved in Executive Search Operations on websites like Dice, HotJobs, LinkedIN, Monster and other portals.• Used other sources for some extra tools to find the best suitable match for the requirements and Groups and other job portals.• Developing own relationships with present/potential clients, creating applicants database, applicant interviews, reference checks, client/employee relations, employee pay rates, client-billing rates.• Have done excellent resume presentation and resume justification to client to push our candidate for the most suitable requirement.• Maintained various reports like submittal report, Daily report, interview status report, joining details etc. Show less

• 

  Vortalsoft Inc.

  Jun 2011 - now

  • Spearheaded revenue growth strategies, resulting in consistent increases in sales and profitability.• Successfully managed P&L, process, production, finance, HR, and administration, ensuring seamless operations.• Built and maintained strong relationships with key clients, driving business development and expansion.• Effectively managed operations, ensuring efficiency and profitability.• Achieved a 95% client satisfaction rate through strategic account management and timely placements• Consistently exceeded revenue targets, with a 25% increase in sales within the first year• Streamlined recruitment processes, reducing time-to-hire by 30% and improving candidate quality• Mentored and trained a team of recruiters, resulting in a 20% increase in team productivity• Developed and executed a business development strategy, resulting in a 50% increase in new clients.• Implemented process improvements, reducing recruitment costs by 15% and improving efficiency.• Built and maintained strong relationships with key clients, resulting in repeat business and referrals.• Effectively managed finance, ensuring timely payments and reducing debt by 40%.• Led human resource initiatives, resulting in a 25% increase in employee satisfaction and a 30% reduction in turnover.• Oversaw administration, ensuring compliance with regulatory requirements and maintaining a 99% client retention rate. Show less Operations• Managing the entire Talent Acquisition cycle right from manpower requirement, sourcing candidates, interviewing candidates, negotiating offers and closing the position.• Working closely with Business Managers (US team) to ensure an in-depth understand of the Hiring Mandate and create impactful job descriptions.• Developed and implemented several cost-effective recruitment strategies and plans.• Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.Production• Client interaction for generating more requirements, submission reviews and feedback.• Team management : Training, briefing, motivating, performance reviews, etc. • Responsible for client interaction for understanding their need. Actively work with client side hiring Managers and coordinators.• Responsible for US IT recruitment (US Staffing) (Contract / Full Time / Contract to hire) analysis and Process of recruitment. Very good knowledge of US Visas classification and working status (W2 / Corp to Corp / 1099). Responsible for IT recruitment for Contract and Contract to hire.• Interviewing and negotiating with the identified consultants. Sourcing, Headhunting & Screening profiles through various job sites and internal database, networking sites. Involved in Executive Search Operations on recruitment portal like Dice, LinkedIn, Groups, HotJobs, Monster and other portals.• Expert in US IT Staffing. • Developing own relationships with present/potential clients, creating applicants database, applicant interviews, reference checks, client/employee relations, employee pay rates, client-billing rates.• Worked individually and in team as per requirement. Maintained various reports like submittal report, Daily report, interview status report, joining details etc. Show less

  • Director of Operations

    Jul 2015 - now

  • Resource Manager / Key Account Manager / Operations (US Staffing)

    Jun 2011 - now