
Julieta Sussen
Lifeguard & Swim Instructor

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About me
AVP, Business Development at Synchrony
Education

Penfield High School
2011 - 2015High School Deploma 3.82 Average GPAActivities and Societies: Teen Leaders Club at the Eastside YMCA As a student at Penfield High School, I was very involved in community service done through my local YMCA. I was also on the local soccer team of Penfield, NY. Additionally during my time at PHS I achieved High Honor Roll almost every semester and finished with a 3.82 GPA.

Syracuse University
2017 - 2019Minor Philosophy AMinor in Philosophy

Syracuse University - Martin J. Whitman School of Management
2015 - 2019Bachelor's degree Business ManagementMajor in Management

Syracuse University
2015 - 2019Bachelor's degree Finance, GeneralMajor in Finance
Experience

Eastside Ymca
Apr 2013 - Aug 2017Lifeguard & Swim Instructor• Secure the safety and enjoyment of all residents and guests at the outdoor pool• Maintain pool area and pool chemicals as well as keep a log of all pool chemicals to provide authentic report of chemical maintenance• Keep a daily log of anyone who entered pool area to keep accurate records of member visitation• Instruct members ages 3 – 40 on how to swim and how to achieve their swimming goals

Delta Sigma Pi
Mar 2016 - May 2019BrotherDelta Sigma Pi is a professional fraternity organized to foster the study of business in universities; to encourage scholarship, social activity and the association of students for their mutual advancement by research and practice; to promote closer affiliation between the commercial world and students of commerce, and to further a higher standard of commercial ethics and culture and the civic and commercial welfare of the community.

Rochester Institute of Technology
Jul 2016 - Jul 2016Temporary Aquatics Director• Secure the safety and enjoyment of all residents and guests at the outdoor pool• Manage and Organize a log of classroom swim times• Inform classrooms of swimming schedule

The Daily Orange
Mar 2017 - May 2019Assistant General Manager• Enter advertiser’s payment information and ad orders bi-weekly into different programs like Account Scout and Quick Books• Assist the General Manager in daily activities like; sending emails to advertisers, fixing issues within the different accounting programs and retrieving necessary information. • Participate as the student representative on The Daily Orange Board of Directors in monthly calls where new company information is discussed and conveyed to all board members.

The Country Club of Rochester
May 2017 - Aug 2017Co-Aquatics Director• Manage approximately 13 lifeguard employees in day to day activities by assisting them in realizing their responsibilities to the job and to the members.• Plan and execute group and private swim lessons for 20 different families.• Organize and manage a club-wide swim meet for the attendance of 100 members of different country clubs and approximately 40 participants• Manage the daily operations at the pool which include overlooking all employees, ensuring members are satisfied while protecting the safety of all the pool goers. Show less

Target
May 2018 - Aug 2018Executive Intern• Work alongside store leaders each day to set goals and expectations for the team and the store, based on expected sales goals, logistics tasks and corporate initiatives. • Train as a leader in each of the 7 departments that are a part of daily operations and use my findings to cultivate and build on my personal leadership style.• Take initiative to learn how to be a Target leader by providing new ideas and recommend solutions to business or team opportunities• Stay attentive to guest needs and provide a positive experience for all new and returning guests. Show less

Synchrony
Jul 2019 - nowLead end-to-end business development initiatives while managing a portfolio of over 60 deals valued at $1B+ across key industries (Home, Auto, Digital, Travel, and Retail), driving new deals and renewal Manage Salesforce for the Business Development team, overseeing data integrity, pipeline tracking, and customized reporting to drive strategic and informed decision-making. Spearhead cross-functional project management, from deal structuring to execution, ensuring timely delivery of strategic initiatives across multiple teams Develop and implement process improvements, including the automation of RFP workflows via Loopio, leading to efficiency and reduced response time for new business opportunities Build and deliver custom sales presentations and pitch decks tailored to prospective clients, effectively communicating Synchrony's value proposition and securing long-term partnerships in competitive markets Provide senior leadership and oversight on all prospective client deals, ensuring compliance, timely execution, and thorough documentation for seamless deal closures and renewals Show less The Business Leadership Program (BLP) is a two-year, three-rotation leadership development program focused on providing real-world experience. Included are cross-functional, customer and community service experiences that not only develop you as a leader but as a person.Sales & Relationship Management track rotations include one or more of the following areas: Sales, Client Development, Business Development, Field Sales or Marketing. Assignments within this track focus on the various sub-functions within Sales giving candidates a 360-degree view of the profession and industry Show less Led the development and implementation of a streamlined online dealer onboarding journey, improving merchant engagement and adoption through targeted communications and educational initiatives, supporting growth Spearheaded the creation of a centralized Dashboard solution to provide real-time visibility into product enablement, driving alignment across cross-functional teams and ensuring all stakeholders had the tools necessary to support client needs effectively Collaborated with cross-functional teams to refine product messaging and sales strategies, ensuring seamless communication and a stronger client experience during onboarding and post-sale interactions Show less Led the coordination and execution of the Friends & Family testing phase for the Amazon Secured Card, managing volunteer solicitation, conducting test calls, and gathering critical user feedback to inform product enhancements and improve the overall customer experience Streamlined the reporting process for multiple product lines, reducing time spent on data collection and analysis, and ensuring faster, more efficient delivery of insights to clients and key stakeholders Analyzed and assessed internal remediation workflows, identifying areas for improvement and implementing process changes to accelerate response times and enhance client satisfaction Show less
AVP, Business Development Initiatives
Jul 2021 - nowSales & Relationship Management BLP
Jul 2019 - Jul 2021Rotation 3: Merchant Experiences Sales Support
Nov 2020 - Jun 2021Rotation 2: Amazon Client Development
Mar 2020 - Nov 2020Rotation 1: CareCredit Inside Sales Team Support
Jul 2019 - Mar 2020
Licenses & Certifications

PMI - Disciplined Agile Scrum Master (DASM)
Project Management InstituteDec 2020
Microsoft Excel Certification
MicrosoftDec 2015
Honors & Awards
- Awarded to Julieta SussenCEO Award Winner 2023 Synchrony Mar 2024 The Synchrony CEO Award recognizes individuals who went above and beyond in delivering and/or significantly enabling unique and exceptional business outcome, while demonstrating exceptional leadership.
- Awarded to Julieta SussenCEO Award Winner 2022 Synchrony Mar 2023 The Synchrony CEO Award recognizes individuals who went above and beyond in delivering and/or significantly enabling unique and exceptional business outcome, while demonstrating exceptional leadership.
- Awarded to Julieta SussenYoung Citizen of the Year Department of Human Services at Rochester-Monroe County Youth Bureau Jun 2015 This award is given to residents with the passion and drive to change the world, as well as identify and realize solutions to problems. They are committed to strengthening their communities and themselves. The awards pay tribute to outstanding citizens who have made a local contribution toward advocacy and action.
- Awarded to Julieta SussenVolunteer of the Year Award YMCA of Greater Rochester Jun 2014 Every year branches from across the YMCA of Greater Rochester select Adult and Youth Volunteers of the Year, recognizing those who go beyond the call of duty. These volunteers are celebrated publicly at the YMCA of Greater Rochester Annual Volunteer Recognition Event.
Volunteer Experience
Solutions Consultant
Issued by Jeannette Rankin Women's Scholarship Fund on Jun 2021
Associated with Julieta SussenTutor
Issued by Balancing the Books on Sept 2016
Associated with Julieta Sussen
Languages
- enEnglish
- spSpanish
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