
Corey Beidler
Softlines Lead

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About me
Senior Manager, Experienced in Contact Center Operations, Customer Insights, Product Management, Retail Operations, District and Store Management
Education

Metropolitan State College of Denver
-Business Management
Experience

Target
Jan 2004 - Jan 2005Softlines LeadSales leader of the softlines departments of Mens, Womens, youth apparel and shoes. Monitored and drove sales with my department manager, prepared items for upcoming sales and maintained department standards.

NEXTEL
Jan 2005 - Jan 2006Dealer supportTaking calls from Nextel dealers to assist with new activations, equipment support and customer accounts.

U.S. Coast Guard
Jul 2006 - May 2010Yeoman 2nd ClassMaintaining members records, processing pay transactions, Processed members on military transfers ,entitlements and processing travel orders. In addition was the units health promotion coordinator responsible for counseling members on healthy life styles and creating and implementing physical fitness routines for the command. Aboard the USCGC Legare was a helmsman, lookout, damage control certified, emergency medical response and boarding team member.
Yeoman 2nd class
Oct 2007 - May 2010Seaman
Jul 2006 - Oct 2007

DICK'S Sporting Goods
May 2010 - Jun 2016Hardlines Manager•Achieved key company objectives, driving significant improvements in sales and customer satisfaction.•Managed comprehensive scheduling processes for team members, enhancing departmental efficiency and workforce management.•Orchestrated large departmental moves, ensuring seamless transitions with minimal business disruption.•Hand selected for strategic transfer to the Indiana market in 2014, tasked with elevating company standards through targeted initiatives and leadership excellence. Show less

Costco Wholesale
Jun 2016 - Dec 2016Area Merchandise Manager•Coordinated morning stocking teams to replenish inventory levels efficiently, execute departmental relocations, and introduce new products to the sales floor.•Adapted to a dynamic inventory flow, strategizing product placement to optimize sales and sell-through rates effectively.•Managed associate performance through meticulous schedule planning, adhering to budget constraints while maximizing operational output

Duluth Trading Company
Dec 2016 - Jan 2024•Developed and executed a strategic roadmap for the Contact Center, focusing on technology enhancements, and process improvements that improved both customer and agent experiences.•Collaborated cross-functionally to identify and analyze customer frictions using advanced reporting and analytics tools, leading to the development of strategic solutions and ensuring timely resolution by maintaining diligent follow-ups with relevant teams.•Planned and managed the department’s budget, ensuring consistent tracking and meeting P&L goals. Show less
Senior Manager Contact Center Operations
Mar 2021 - Jan 2024District Manager
Aug 2019 - Nov 2023Area Manager
Feb 2019 - Nov 2023Store Manager
Dec 2016 - Nov 2023

Edible Brands
Feb 2024 - nowSenior Manager Customer Support
Licenses & Certifications
- View certificate

What Is Scrum?
LinkedInNov 2023 - View certificate

Scrum: The Basics
LinkedInJan 2024 - View certificate

Coaching Skills for Leaders and Managers
LinkedInAug 2020 - View certificate

Technical Product Management
LinkedInJan 2024
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