Corey Beidler

Corey Beidler

Softlines Lead

Followers of Corey Beidler483 followers
location of Corey BeidlerWoodstock, Georgia, United States

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  • Timeline

  • About me

    Senior Manager, Experienced in Contact Center Operations, Customer Insights, Product Management, Retail Operations, District and Store Management

  • Education

    • Metropolitan State College of Denver

      -
      Business Management
  • Experience

    • Target

      Jan 2004 - Jan 2005
      Softlines Lead

      Sales leader of the softlines departments of Mens, Womens, youth apparel and shoes. Monitored and drove sales with my department manager, prepared items for upcoming sales and maintained department standards.

    • NEXTEL

      Jan 2005 - Jan 2006
      Dealer support

      Taking calls from Nextel dealers to assist with new activations, equipment support and customer accounts.

    • U.S. Coast Guard

      Jul 2006 - May 2010

      Yeoman 2nd ClassMaintaining members records, processing pay transactions, Processed members on military transfers ,entitlements and processing travel orders. In addition was the units health promotion coordinator responsible for counseling members on healthy life styles and creating and implementing physical fitness routines for the command. Aboard the USCGC Legare was a helmsman, lookout, damage control certified, emergency medical response and boarding team member.

      • Yeoman 2nd class

        Oct 2007 - May 2010
      • Seaman

        Jul 2006 - Oct 2007
    • DICK'S Sporting Goods

      May 2010 - Jun 2016
      Hardlines Manager

      •Achieved key company objectives, driving significant improvements in sales and customer satisfaction.•Managed comprehensive scheduling processes for team members, enhancing departmental efficiency and workforce management.•Orchestrated large departmental moves, ensuring seamless transitions with minimal business disruption.•Hand selected for strategic transfer to the Indiana market in 2014, tasked with elevating company standards through targeted initiatives and leadership excellence. Show less

    • Costco Wholesale

      Jun 2016 - Dec 2016
      Area Merchandise Manager

      •Coordinated morning stocking teams to replenish inventory levels efficiently, execute departmental relocations, and introduce new products to the sales floor.•Adapted to a dynamic inventory flow, strategizing product placement to optimize sales and sell-through rates effectively.•Managed associate performance through meticulous schedule planning, adhering to budget constraints while maximizing operational output

    • Duluth Trading Company

      Dec 2016 - Jan 2024

      •Developed and executed a strategic roadmap for the Contact Center, focusing on technology enhancements, and process improvements that improved both customer and agent experiences.•Collaborated cross-functionally to identify and analyze customer frictions using advanced reporting and analytics tools, leading to the development of strategic solutions and ensuring timely resolution by maintaining diligent follow-ups with relevant teams.•Planned and managed the department’s budget, ensuring consistent tracking and meeting P&L goals. Show less

      • Senior Manager Contact Center Operations

        Mar 2021 - Jan 2024
      • District Manager

        Aug 2019 - Nov 2023
      • Area Manager

        Feb 2019 - Nov 2023
      • Store Manager

        Dec 2016 - Nov 2023
    • Edible Brands

      Feb 2024 - now
      Senior Manager Customer Support
  • Licenses & Certifications