Deep Enrich
Eliut Claudio
Backup Administrator
447 followers
Lake Mary, Florida, United States
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About me
Site Reliability Engineer 4
Education
Universidad Interamericana
1998 - 2004Bachelor of Science (BS) Computer ScienceLino Padron Rivera High School
1992 - 1995High School Diploma
Experience
Hospital Wilma N Vazquez
Feb 1997 - Dec 2003Backup AdministratorResources IT
Feb 2004 - Jul 2006PC Specialist
KryOnyX Corporation
Aug 2006 - Aug 2008Network TechnicianFlexible Packaging Group
Jul 2008 - Mar 2011Sr. System AdministratorIn charge of Windows domain, Exchange 2003 Server, Active Directory.Workstation support, Network Support and Telephone system support.
NetApp
Apr 2011 - Jun 2012Technical Support EngineerGlobal Enterprise Support on all NetApp filers.
Veritas Technologies LLC
Jun 2012 - Dec 2024Global Netbackup and Flex Appliance SME. Assisting support on daily issues, develop and deliver training material. Participate in Product Increment prioritizing support needs, ideas and steering the focus to improve the product. Part of Support Champion Role reviewing new coming features and providing feedback. Provide Global Enterprise Support on the Netbackup division. Netbackup Appliance SME with expertise in Deduplication(PDDO and MSDP), SLP, AIR and core.
Senior Principal Tech Support Engineer
Jul 2018 - Dec 2024Principal Technical Support Engineer
Jun 2012 - Jul 2018
Cohesity
Dec 2024 - nowSite Reliability Engineer 4
Licenses & Certifications
CompTIA A+
CompTIADec 2010- View certificate
Essentials of Customer Success: Troubleshooting
Veritas Technologies LLCAug 2021
- View certificate
CompTIA IT Operations Specialist – CIOS Stackable Certification
CompTIADec 2010 - View certificate
Certified Technical Facilitator
Veritas Technologies LLCNov 2024 CompTIA Network+
CompTIADec 2010
Languages
- enEnglish
- spSpanish
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