Catina Blackmon Jackson

Experience

• 

  Chubb

  Jan 1996 - Sept 2023

  Supervised a staff of sixteen Detail Clerks and Customer Service Representatives who supported workflows, daily operations, and serviced business transactions and processes for the New York Zone: Claims, Worker’s Compensation Claims, Accident business, Property, Machinery, and Marine business, and Executive Protection business.Managed workflow and service results supporting three specialty commercial underwriting departments in the NY Zone with thirty underwriters, $150 million premium, and over 4,300 commercial underwriting policies.Managed workflow and service results supporting NY Zone’s claims worker’s compensation department with sixteen claims examiners, $42 million in claims handling, and over 1,300 claims quarterly. Show less

  • Assistant Vice President, Global Technology Vendor Management Office ~ Global IT Division

    Jan 2018 - Sept 2023

  • Assistant Vice President, Project Management Office ~ Commercial & Specialty IT Division

    Jan 2016 - Dec 2017

  • Assistant Vice President, Discipline Resource & Demand Manager ~ Global Enterprise IT

    Jan 2014 - Dec 2015

  • Senior Business Analyst Manager ~ Commercial IT Division

    Jan 2002 - Dec 2013

  • Operations Services Team Leader ~ Claims and Underwriting

    Jan 1998 - Dec 2001

  • Operations Services Management Trainee ~ Home Office Operations Division

    Jan 1996 - Dec 1997