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Ken Spencer

Ken Spencer

Advisory Support Analyst

Followers of Ken Spencer273 followers
location of Ken SpencerRegina, Saskatchewan, Canada

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  • Timeline

  • About me

    IT Support Desk Professional, Teacher, and Pro-Am Thespian

  • Education

    • University of Regina - Faculty of Graduate Studies and Research

      1994 - 2000
      Master of Music (M.Mus.) Performance (Vocal)

      Activities and Societies: University Concert Choir Association (UCCA); completed degree M.Mus. (Performance, Vocal) in May 2000; member of the award-winning musical ensemble the University of Regina Chamber Singers from 1988 thru 2000;played leading on-stage roles in the University Opera Ensemble 1988 thru 1996.

    • University of Regina - Faculty of Luther Fine Arts

      1988 - 1992
      Bachelor of Music Education (B.Mus.Ed.) majors in Music Education and Computer Science Education

      Activities and Societies: Luther University Students Association (LUSA); University Concert Choir Association (UCCA); completed degree B.Mus.Ed. (Music Education and Computer Science Education) in May 1992; member of the award-winning musical ensemble the University of Regina Chamber Singers from 1988 thru 1992;played leading on-stage roles in the University Opera Ensemble 1988 thru 1992.

    • University of Regina - Faculty of Science

      1980 - 1984
      Bachelor of Arts (B.A.) Computer Science

      Activities and Societies: Computer Science Students Society (CSSS); Luther University Students Association (LUSA); completed degree B.A. (Computer Science) in May 1984;

  • Experience

    • ISM Canada

      May 1996 - Apr 2015
      Advisory Support Analyst

      -- I worked for ISM Canada for almost 19 years; in early 2015 I was laid off due to down-sizing and restructuring of that company.-- For my latest 4 years there, I worked in IT Asset Management; my duties were primarily concerned with IT hardware reception, storage, deployment, tracking, maintenance, leasing, and disposal.-- For my first 15 years there, I worked at the IT Service Desk or Help Desk, assisting both internal and many external customers with first-point-of-contact documentation and resolution of IT issues for a wide variety of hardware, software, and security matters. Show less

    • Elections Saskatchewan

      Jan 2016 - Apr 2016
      IT Support Desk Professional

      Short-term full-time contract position; IT Support Desk for the Field Leadership Team and their staff members during the April 2016 Saskatchewan provincial election.

    • Service Canada - Benefits Delivery Services Branch

      Oct 2016 - Jan 2017
      Payment Services Officer

      Working at the inbound call center for Employment Insurance (EI), responding to questions from both EI claimants/clients and the general public about EI claims and procedures.

    • Seeking full-time regular employment

      Feb 2017 - now
      Seeking full-time regular employment

  • Licenses & Certifications

    • ITIL Foundations Certificate

      Apr 2007

  • Volunteer Experience

    • actor, director, board member, president, active volunteer

      Issued by Regina Little Theatre Society, Inc. on May 1996
      Regina Little Theatre Society, Inc.Associated with Ken Spencer