Vikash Upadhyay

Experience

• 

  Cognizant Technology Solutions

  Jul 2010 - Apr 2012

  Business Analyst
• 

  Deloitte

  May 2012 - Dec 2020

  Specialties: Knowledge Management, Enterprise Search, Digital Marketing, Content Management, Web Analytics, Client Management, Project Management, Account Management, Team Management• Responsible and accountable for planning, leading and delivering Knowledge Management projects.• Responsible for project management, oversight and execution of Enterprise Search projects• Responsible for Managing Delivery - Initiation till closure, stakeholder relationship, status reporting, and escalation management.• Managing stakeholder relationship and supporting the lead in successfully delivering projects• Managing, leading and supervising assigned team members, including general leadership, planning, organizing, reviewing and performance management• Leading a team of search analysts and KM professionals largely responsible for ensuring high value content is accessible to Deloitte practitioners• Responsible for project management, oversight and execution of Enterprise Search projects• Driving initiatives and programs towards improving visibility & penetration of content, relevant to the practice Show less

  • Manager

    Jan 2018 - Dec 2020

  • Assistant Manager

    Jun 2015 - Dec 2020

  • Senior Analyst

    May 2012 - May 2015
• 

  Amazon

  Dec 2020 - now

  Taxonomy Manager

  Manage a team of taxonomists who develop taxonomy models to organize Amazon’s extensive product selection for customersExpand and refine data retrieval techniques to utilize our extensive product catalog and make sure products end up in the right place for our customersCoordinate cross-functional projects with a broad range of merchandisers, engineers, designers, and other groupsAnalyze website metrics and customer behavior data to make intelligent decisions on optimizing our taxonomy modelsBuild roadmaps, reporting to Taxonomy leadership as well as business leadershipPartner with Taxonomy Managers and Taxonomists globally to align on standard Taxonomy modeling best practices and meaningful local exceptions Show less