Kasey Marshall

Experience

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  Texas Roadhouse

  Jul 2011 - Nov 2019

  Key Hourly & Local Store Marketer

  Promotions | Awards & Recognition:- Key Hourly, Local Store Marketer & Training Coordinator | Jan 2019 - Nov 2019* Left TRH to Pursue Legalzoom * | 2017 - 2019- Bartender Key Hourly & Training Coordinator | Jan 2015 - May 2017- Server, Bartender & Trainer | Jan 2012 - May 2017- Togo Host & Trainer | Jul 2011 - Jan 2012- MVP October 2014- MVP February 2015- 100%+ Scored on Secret Shopper (3X)________________________________Ensured smooth operations of daily activities and maintain exceptional customer service standards. Assisted in supervising and motivating team members, providing guidance on restaurant knowledge and service techniques. Helped with inventory management, handled cash transactions, and secured the store during opening and closing procedures. Contributed to achieving weekly sales goals by fostering collaborative team work on my shifts. - Achieved average daily sales Sun - Thur of $12,000 & Fri - Sat $18,000 + by managing service speed and expertise- Averaged a 92% mystery shop raing by training and motivating FOH staff- Led recruitment training and management of FOH personnel- Managed weekly schedules for a team of 65+ staff- Organized and executed charitable events like Dine to Donate- Established new relationships with local businesses to promote our business Show less

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  Sprint

  Apr 2013 - Oct 2014

  Account Manager

  • Assisted with inbound calls from customers on average of 40 per day.• Handled customer concerns and complaints and settled escalated calls. • Retained customers business.• Built relationships with customers by establishing good rapport and great customer service skills, resulting in an above average rating of 20 plus new accounts monthly.• Exceeded Monthly Sales Targets

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  LegalZoom

  Jun 2017 - Jan 2019

  Awards:Ranked #3 Top Performer March & May 2018Specialized in helping new and repeat clients protect and commercialize their creative and innovative assets. Guiding clients through trademark, copyrights, and patents processes, including design, utility and provisional patents. Ensured they understood the importance of safeguarding their ideas and creations. Adept at navigating intellectual property law and conveying technical information to a non-technical audience by translating complex legal concepts into clear terms. Additionally, identified opportunities for clients to enhance their IP portfolios through additional services offered by Legalzoom. Show less Awards:Ranked #1 Top Performer October 2017-December 2017 Ranked #2 Top Performer January 2018 Employee of the Month - November 2017_________________________Fostered strong relationships with customers who subscribe to Legalzoom's services. Focused on enhancing customer satisfaction, ensuring they receive maximum value from their services, and addressing any concerns they may have promptly and effectively. Additionally, played a crucial role in retaining subscribers by implementing strategies to reduce churn and increase loyalty. Show less

  • Intellectual Property Sales Specialist

    Jan 2018 - Jan 2019

  • Subscriptions Engagement Team

    Sept 2017 - Jan 2018

  • Payment Resolutions Team

    Jun 2017 - Sept 2017
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  Bath & Body Works

  Oct 2019 - Sept 2020

  Keyholder

  Curicial member of the store's leadership team, responsible for ensuring the smooth operation of daily activities and maintaining exceptional customer service standards. Supervised and motivated sales associates, providing guidance on product knowledge and sales techniques, and assisting with inventory management. Contributed to achieving sales targets and fostering a positive work environment for all team members by effective communication and teamwork.

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  Dead Fish Grill

  Jul 2020 - Feb 2021

  Private Event Coordinator & Assistant Manager

  Oversaw a multifaceted role dedicated to ensuring the success of private events and the smooth operation of the restaurant during the Covid-19 Pandemic. Playing a pivotal part in elevating guest experiencing, driving revenue during a challenging time, and maintaining operational excellence. - Managed Client & Vendor relationships, handled inquiries, and scheduled venue tours- Tailored event plans for diverse clients, coordinated personnel, and assisted with event setup/teardown- Oversaw private event social media and restaurant marketing, ensured timely payments and contracts- Created sales opportunities, presented event ideas to clients, and maintained a staff scheduled for 35+ members- Exceeded daily sales goals during the pandemic and hired/managed front-of-house staff Show less

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  AWL, Inc.

  Feb 2021 - Jul 2022

  Account Executive III & Subject Matter Expert

  Promotions | Awards & Recognition:- Account Executive III & SME - Apr 2022 - Jul 2022- Account Executive II & SME - Jan 2022 - Apr 2022- Account Executive II - Jul 2021 - Dec 2021- Account Executive I - Feb 2021 - Jun 2021- Thumbs Up Award | May 2022Quota Attainment: Averaged 62 new accounts per monthFY21: Q1 - 118% Attainment | Q2 - 107% Attainment | Q3 - 101% Attainment | Q4 - 110% AttainmentFY22: Q1 - 116% Attainment | Q2 - 117% Attainment____________________________Played a pivotal role in understanding and mastering the intricacies of State Farm's specific needs, preferences and workflows. Trusted advisor and resource for both internal teams and external clients, ensuring seamless communication and alignment between AWL & State Farm. Effectively introduced our lead generation platform & facilitated partnerships to empower insurance sales professionals in expanding their client base and driving business growth. - Generate new business opportunities via outbound prospecting & LinkedIn connections- Win-back customers by prospecting closed and non-active accounts- Transact high call volume & emails working warm leads and opportunities in a short sales cycle- Demoed the AWL Platform from discovery to close- Provided training and support to internal teams on State Farm processes & best practices- Assist in strategic business development efforts Show less

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  Samsara

  Jul 2022 - now

  Awards & Recognition:- Featured in the ADR Win Story | October 2022- Culture Award ADR East Org Q3 FY23- Most Opps by Org | March 2023 (24)- Most Rev by Segment | May 2023 ($470K)- Featured in the ADR Win Story | June 2023- Most Rev by Segment | August 2023 ($525K)- Most Opps by Org | August 2023 (17)- Top 10 Account Spiff Winner (Revenue & Opportunities generated)_____________________________________Territory: FL, DE, MD, WV, NH, VT, ME, KS & NEQ1 | FY25 Quota Attainment:• April 2024: 118%• March 2024: 136% • February 2024: 144% _____________________________________Territory: FL, NC, VA, DE, NJ, MD & WVQ4 | FY24 Quota Attainment:• January 2024: 131%• December 2023: 129%• November 2023: 100%Q3 | FY24 Quota Attainment:• October 2023: 135%• September 2023: 167%• August 2023: 131% Q2 | FY24 Quota Attainment:• July 2023: 140% • June 2023: 123% • May 2023: 108%Q1 | FY24 Quota Attainment:• April 2023: 127% • March 2023: 200% • February 2023: 175%______________________________________Territory: ME, NH, VT, MA, CT, RI, CO, UT, WY & NMQ4 | FY23 Quota Attainment:• January 2023: 120%• December 2022: 110%• November 2022: 140%I play a pivotal in driving growth and fostering relationships within my territory by thoroughly understanding prospects' day-to-day operations and strategically booking demos based on their specific need. Assisted in leading a team focused on cultivating and expanding relationships within the Public Sector. I strategize to identify new business opportunities, oversee the execution of sales plans, and ensure that our team consistently exceeds quota attainment. Additionally, I mentor and develop team members, providing guidance, training, and support to help them excel in their role. Collaboration with other departments, including marketing, partnerships & sales operations, is integral to our success. Show less FY23 Quota Attainment:• October 2022: 233%• September 2022: 250%• August 2022: 400%________________________As the leader in Industrial IoT, Samsara’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy. We are the pioneer of the Connected Operations Cloud, which allows businesses that depend on physical operations to harness IoT data to develop actionable business insights and improve their operations.- Achieved assigned sales targets by booking meetings with potential customers in my assigned territory - Collaborated with my team to create content for email cadences - Developed training materials for new hires as well as ongoing education and resources for current employees- Assisted training new members of our team & shared best practices with the wider ADR Org regularly Show less

  • Commercial Account Executive

    May 2024 - now

  • Team Lead, Mid-Market Account Development for Public Sector (SLED) at Samsara

    Oct 2022 - May 2024

  • Outbound Account Development - Mid-Market Public Sector

    Jul 2022 - Oct 2022