Subhas Sarma

Experience

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  Computer Network & Associates

  Aug 2001 - Sept 2002

  Service Engineer

  Computer Network & Associates located at underground market, Goswami Service, Guwahati which is a sole proprietorship firm who mainly provide complete hardware & networking solutions to its customers. As a service engineer my responsibility was to attend customer’s calls for Sales & Service.

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  Vantage Computers

  Nov 2002 - Jul 2004

  Senior Service Engineer

  Vantage Computers, a Hardware & Networking firm at Guwahati, which is a Retail Partner of HP-Compaq (India) & Sharp Business Systems. As a Senior Service Engineer my responsibility is to attain our Compaq as well as Sharp customers for Sales & service related issues at Assam and other states of northeast mainly Arunachal Pradesh, Mizoram & Meghalaya.

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  Integrated Systems and Services

  Aug 2004 - Jun 2008

  Senior Service Engineer

  Integrated Systems and Services,Guwahati is a reputed WIPRO/ACER Authorized Service Provider from Northeast India.Job Profile:Project 1: (April 2005 to June 2008)Wipro Outsourcing as a Wipro FME (CISCO-Nortel L1) at Vijaya Bank Regional Office, Guwahati from 01/04/2005 to 30/06/2008 for their online CBS project at North-East. Job responsibilities: Rollout CBS(Core Banking Solution-Finacle) & Networking Implementation in 23 nos. of Vijaya Bank branches in Northeast. Managing, configuring CISCO devices including Routers, Switches and VoIP of RO and Branches locally and remotely. Smooth online operations at Vijaya Bank Regional Office & 23 nos. of branches. Network Monitoring of branches and RO and take prompt action in case of failure/fluctuations with consultation with HO helpdesk. Commissioning and managing the Media-Coordinating with BSNL and CAPL for Channelized E1, Leased lines-Conventional and MLLN, PRI and BRI ISDN links. Coordination with Railtel Networks for 2MB Guw-Mumbai DRC OFC Link and Coordination with BSNL for VSAT connectivity in the branches. Vendor management. Provide technical supports to branch visiting engineers and customer complain management with Wipro and other respective vendors. Provide technical support to bank officials for Laptops, Desktop and Server related issues. Implementation and Management of online Banking software FINACLE CORE in the branches and RO.Project 2: (August 2004 to October2004)CIC Project in Assam as well at eight districts of Mizoram.Project 3: (Nov 2004 to Dec 2004)UCO bank Unix Server Installation Project at Northeast. Project 4: (Jan 2005 -March 2005)Nestle India Networking +SAP operation support in Northeast. Show less

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  3i InfoTech Consultancy Service Ltd.

  Sept 2008 - Nov 2008

  Assistant Engineer- Network Support

  NIC NOC Technical Operations & Support

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  SREI Sahaj eVillage Limited

  Dec 2008 - Jun 2015

  Manager IT & BD (e-Governance)

  Sahaj E-Village Ltd., a subsidiary of SREI Infrastructure Finance Limited, is a Kolkata Headquartered company with national presence, focusing on e-Governance & ICT based projects. Job Profile:As part of this National e-Governance project, I am representing state of Assam, on behalf of SREI Sahaj E-Village LTd., as State IT & BD Manager posted at their Regional Office, Guwahati. The job profile is mainly based on IT Operations, BD & Sales leading a team of few young, energetic and efficient executivesJob Responsibilities: Responsibility for managing a team comprising of IT & Education Sales in State of Assam. Responsible for business drive through 2833 CSCs (Community Service Centers, who acts as partner with SAHAJ in driving B2C business at rural areas & G2C services of Govt. of India). Responsible for Business Development exploring new opportunities in rural areas of Assam . E-Learning Sales Market Development through various institutions/organizations tie-up. Local level tie-up for new brand/business roll-out & business portal integration independently. Coordinate with state government agency with regard to the technical/operational issues related to the project. Client/Partner Visiting & Tie up and maintaining good relationship with them. Tender Participation/ BRS preparation/Product design & Testing with development team at SAHAJ Data Centre. Co-ordinate with development team for user’s design requirement understanding and ensure the product development at the right track. Vendor Management for servicing of products like Laptops/Printers, HughesNet for VSAT Connectivity and Birla Solutions/EMERSON for power products. Ensure SLA preparation with Vendors and Escalate calls as per SLA terms and conditions. Show less

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  ARS Traffic & Transport Technology (India)

  Nov 2015 - Oct 2016

  Team Leader- Northeast

  ARS Traffic & Transport Technology has been providing traffic and transport technology solutions to businesses and government bodies since 1997. It is active in its home market of the Netherlands, but also internationally. The intelligent transport system market is always on the move, in every sense of the word. A dynamic market like this demands a specialised partner, able to cost-effectively integrate state-of-the-art, client-specific technology with existing systems, but also able to develop new hi-tech concepts.Currently I am deputed as a Team Leader (Northeast-India) and my prime client is IOCL (Indian Oil Corporation Limited). Show less

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  CSC e-Governance Services India Limited

  Oct 2016 - Jan 2021

  State Project Manager

  A project under Digital India, under Ministry of Electronics & Information Technology.