Syed A. Azeem. MHA. MS. FAC-P/PM, MSSBB, FAAPM, DTM

Experience

• 

  Pakistan

  Jan 1979 - Jan 1983

  Pathological Lab

  Chief Microbiologist

• 

  Bayer's Pharmaceutical

  Jan 1980 - Jan 1983

  Chief Bacteriologist

  Chief Bacteriologist

• 

  Walgreen Drug store

  Jan 1985 - Dec 1985

  Pharmacy Technician (Certified)

  Certified Pharmacy Technician by State of Illinois, Department of Professional Regulation, Springfield, ILL

• 

  American Institute for Drug Detection,Inc.

  Dec 1985 - Feb 1987

  Toxicologist Tech

  Analyze the clinical samples for drugs

• 

  UChicago Medicine

  Apr 1987 - Feb 2012

  Clinical Technologist

  I have more twenty-four years of experience in Transfusion Medicine (Blood Bank) and have performed and supervise both routine and specialized tests in blood centers and hospital-based transfusion services, using methodology that conforms to the Standards for Blood Banks and Transfusion Services of the American Association of Blood Banks. I completed the “Specialists in blood bank technology Diploma” SBB from University Of Illinois, Chicago USA. My duties take account of: 1.Testing for blood group antigens, compatibility and antibody identification;2.Investigating abnormalities such as hemolytic disease of the newborn, hemolytic anemias, andadverse responses to transfusion; 3.Performing pretransfusion testing and confirmatory tests to ensure the safety of the patient.4.Supporting physicians in transfusion therapy for patients with coagulopathies (diseases affecting blood clotting), for example, or candidates for organ and cellular transplantation/therapy; and 5.Performing blood collection and processing, including selecting donors, collecting blood, typing blood, molecular testing and performing viral marker testing to ensure the safety of the patient. Show less

• 

  U.S. Department of Veterans Affairs

  Jan 1998 - May 2023

  As a Management and Program Analyst, responsible for gathering and organizing information about different issues in order to find ways to solve the problem and ensure that the procedure in question is improved to help staff and the business. Identify issues to generate improved results by analyzing data from a wide range of sources, including financial data and employment reports. Proposed solutions (Predictive Analytic) with alternative practices based on the data gathered recommend new systems or organizational changes to improve the business (business Analytic). Evaluate data from a variety of sources to make recommendations and suggestions to senior staff members and department heads. Share this information through presentations or written reports detailing where improvements can be made, follow up with managers to ensure the changes are working.Other duties include but not limited to:•Gather and organize information about the problem to be solved or the procedure to be improved,•Analyze financial and other data, including revenue, expenditure, and employment reports to develop solutions or alternative practices,•Conducts logistics quality assurance audits to ensure activities comply with Federal, Department, and VA policies and procedures. Prepare logistics policy change proposals that ensure continuous improvement and maintenance, •Analyzes logistics business processes and budget impacts of new/revised/pending legislation, policies and procedures,Use different stages of business analytics, where huge amount of data is processed for analysis i.e. Descriptive, Diagnostic, Predictive, Prescriptive and cognitive analytics to find out what’s happening in the business to what solutions or best course of action to choose to bypass or eliminate future business issues. Show less Subject Matter Expert or change agent for “The da Vinci Surgical System” which is a sophisticated robotic platform designed to expand the surgeon’s capabilities and offer state-of-the-art minimally invasive options for major surgery. In da Vinci robotic system surgeons operate through just a few small incisions with enhanced vision, precision, dexterity and control.Management Analyst, Work involves working on Business cases Analysis (BCA) as below:1)BCA is an extended form of cost/benefit analysis where the alternatives’ total costs for satisfying a business need are weighed against the alternatives’ total benefits to determine an optimum solution. 2)Compiles and analyzes procurement history and market research data; utilizes all available resources and techniques to ensure data accurately reflects and supports conclusions;3)We do BCA one step further than cost/benefit analysis and links each alternative to fulfilling the strategic objectives of the organization, compliance with performance measures and impact on stakeholders. 4)BCA identifies alternative that allows an organization to optimize mission performance given cost and other constraints.5)Proposes innovative solutions to challenges and makes recommendations on ways to simplify processes;6)BCA not only includes analysis of cost, but also addresses qualitative and subjective factors directly impacting the decision-making process, along with risk and sensitivity analysis. 7)Output of a BCA is an analysis of all viable alternative business strategies, along with recommendations for proceeding with the best value alternative.8)Works with project teams in the development of business case analyses (BCAs); applies analytical skills to produce high quality deliverables and makes recommendations to management based on these findings;9)Reviews/proofreads all deliverables for structure, transparency and overall quality; Show less As mentor to VA Hines Leadership Development Program (HLDP) I offer the list below to incorporate coaching and mentoring techniques into desire products for my Mentee. a- Delegate: Articulate the results you want to see, set parameters, determine what support the employee needs, and set times to conduct progress reviews along the way.b- Give performance feedback. : State what you observe, are specific and direct, show sincerity, and communicate face-to-face for both positive and negative performance efforts.c- Motivate employee performance: Give timely recognition for a job well done and provide favorable assignments that challenge your staff and meet business needs at the same time.d- Employee growth: Pass on words of wisdom that guide behavior for success and ask employees for ideas to make improvements and solve problems.e- Focus employee performance: Collaboratively set goals with action plans that define the key steps for achieving the goals.f- Set meaningful goals: Define the results that need to be achieved and how the goals will be measured.g- Assess employee performance: Don’t wait for the annual review. Meet one-on-one with each staff person at least once per quarter to review performance; adjust plans accordingly to keep priorities current.h- Aid career development: Collaboratively set plans that define how employees will prepare themselves — from training to work assignments — to grow in their skills and capabilities.i Deliver training: Give step-by-step instruction at that involves employee doing the skills or procedures in a hands-on way.j- Reinforce good performance: Catch employees doing quality work and demonstrating positive behaviors with the same effort that you catch them when performance doesn’t go as well as needed. Show less Administrative / Safety Office /GEMS (Green Environmental Management System) Coordinator for the Hospital, other duties as below:. 1. Designed GEMS Brochure for the facility,2. Responsible for New employee’s orientations for safety regulations3. Assisting in the design, implementation of quality risk management programs,4. Participates in the analysis and interpretation of data used in resource planning,5. Management analysis and planning principles, concepts and tools,6. Resource management (e.g., financial, space and equipment),7. Human Resource procedures (e.g., staffing, benefits, employee and labor relations),8. Contract development, execution and management9. Serves as Safety / Public Relations Officer,10. Acts as liaison with the human resources office concerning personnel-related matters,11. Identify a problem and gather data to support decision making,12. Gather data and prepare a resource request,13. Gather workload documentation and monitor for consistency with guidelines14. Follows hiring process from vacancy to selection Show less The program consists of rotations and project assignments, such as networking and meetings. The program is designed to develop and define leadership competencies. The High Performance Development Model is used to evaluate the program progress. This model consists of eight core competencies that serve as the platform for training, mentoring, and projects.1. Organizational Stewardship2. Systems Thinking3. Creative Thinking4. Flexibility/Adaptability5. Customer Service6. Interpersonal Effectiveness7. Personal Mastery8. Technical SkillsDuring the course of the program, rotations through service/care lines are designed to present a comprehensive overview of facility operations and the opportunity to engage in project work.The program taught the opportunities how to manage multiple, diverse projects. Beyond projects, the participate in assignments that address core competencies of leadership, management, and administrative development. Project work involved many different hospital departments, divisions, and functions. This allowed securing experience in the areas including finance, operations, department administration, strategic planning, quality improvement, patient safety, physician relations, information systems, labor management relations, governance and policy, and human resources. Show less Oversee the Operation of the Clinic, Budget Manager and Strategic Planner of the Clinic.The Clinic passed all the Regulatory inspections with Flying colors.This position was located at the Loyola / Hines VA Hospital Outpatient Clinic (BOPC) in, Illinois. I managed the full spectrum of administrative responsibilities within the Radiation Therapy clinic, serving as a resource person, Budget Manager and advisor to the Clinical Directors, clinicians, therapists and program support assistance staffs for all levels of Administrative /Clinical management. Duties include, but are not limited to:Acting as administrative liaison between the VA Hines, Jr. Hospital and its affiliated Hospital ( Loyola Medical Center) for its Contractual agreement(clinical and technical) and other training programs, Proposed and forecast the new equipment’s allocation with new state-of-the-art technology (Varian 21EX Linear Accelerator with 120MLC) 1st in VA to be installed, Developing and implementing both short- and long-range policies, plans, and procedures, Provides for the budgeting and financial management of the clinic to include: budget formulation, justification, and execution, financial management, and financial reporting, Manages contracting and procurement agreement with Loyola Medical Center, Provide the full range of administrative processes and systems to monitor clinical workload, performance improvement, quality and goal achievement, fiscal resources, procurement and contract services, human resources and facility management Provides support to senior staff, administrative officers, and program officials linking individuals and programs between clinics and with the corporate headquarters DC,Developing and coordinating internal review systems to ensure compliance with agency, regulatory, and accrediting requirements e.g. JACHO, IDPH, AND NHPP, Tracking, analyzing, and reporting on data regarding workload and performance measures to meet performance measures. Show less During the course of the 12-month program at the Executive Office (Hines VA Hospitals), under a mentor’s guidance (Director, Assistance / associate Director and Chief of Staff, includes the following activities: •Study policies establishing committees/governance for medical centers, Veterans Integrated Service Networks (VISN), and Veterans Health Administration (VHA)•Participate in committees and task groups, fill acting roles, and complete projects to understand VHA as a health care organization•Examine Congressional and VHA budget processes, including participation in local budget developmentThe training consists of rotations and project assignments. The training was designed to develop and define leadership competencies. The High Performance Development Model (HPDM) was used to evaluate the trainee’s progress which consists of eight core competencies that serve as the platform for training, mentoring, that includes Organizational Stewardship, Systems Thinking, Creative Thinking, Flexibility/Adaptability, Customer Service, Interpersonal Effectiveness, Personal Mastery and Technical SkillsA comprehensive overview of facility operations and the opportunity to engage in project work to the areas such as Finance Office Compliance, EEO, Quality Management, Diagnostic Referral Center, Education Service Line, Clinical Practice Office, Eye Care, Extended Care, ResearchNeurology, Anesthesiology, Operative Care, Diagnostic and Therapeutic Care Line, Facilities Management, National Cemetery, Community Based Outpatient Clinics, Human Resources, Mental Health, Risk Management, Police Service, Credentialing and Privileging, Information Security, Medical Care Line, External Affairs, Public Affairs, Consumer Affairs, Spinal Cord Injury, Rehabilitation, Chief of Staff Office, Compensation and Pension, Emergency Preparedness, and VA Regional Office Show less

  • Management Program Analyst

    Jan 2019 - May 2023

  • Management Analyst

    Dec 2012 - Jan 2019

  • Mentor for Hines Leadership Development Program (HLDP)

    Jan 2015 - Nov 2015

  • Management Analyst

    Nov 2009 - Nov 2012

  • Chicago Area Combined Federal Campaign (CFC) Executive

    Oct 2006 - Nov 2009

  • Admininstrative Officer / GEMS Coordinator

    Jun 2006 - Nov 2009

  • Narcotics Inspector for Edward Hines Jr. VA Hospital-FY 2000 to FY 2009

    Jan 2000 - Nov 2009

  • Management trainee for Hines Leadership Development Program (HLDP)

    Jan 2006 - Sept 2006

  • Administrative Officer, Department of Radiation Therapy, Loyola / Hines VA Hospitals

    Dec 1998 - Jun 2006

  • Administrative Resident / Fellow, Executive Office,

    Jan 1998 - Dec 1998
• 

  Toastmasters International

  Jan 2002 - now

  Member & Presenter

  I'm a Distinguished Toastmasters “DTM”, presenter and leader in Toastmaster's District 30 & 103 Chicago. I facilitate panels, teach education sessions, have chartered two new Clubs, MEC Toastmasters Club, Morton Grove, IL, and Lady Crescents Toastmasters Club, Skokie, IL, mentored members to win citywide District speech contests.

• 

  Self-employed

  Jan 2004 - now

  Health Consultant
• 

  The Johns Hopkins Hospital

  May 2014 - Nov 2016

  Supply Chain Management Consultant for Medical Imaging Services

  Worked as part time Management Consultant for Radiology Department

• 

  Sam Medical International,

  Sept 2015 - Nov 2016

  Medical Consultant & Representative for Asia

  Worked as Part-time Healthcare Management Consultant