Vy H.

Experience

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  Roche

  Jul 2010 - Sept 2010

  Regulatory Affairs Assistant

  • Translate documents from English to Vietnamese • Arrange documents • Manage databases • Support on monthly statistics

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  RISE Vietnam - Global English Education

  Oct 2014 - Apr 2015

  Telemarketing

  • Actively contact and consult potential customers based on lists provided daily from company’s databases.• Inspire customers to trial the demo courses by prepared sales talk to give information of teaching system and learning courses • Maintains customer database by inputting customer profile and updates • Assist sales team on preparing and distributing daily and monthly reports and analysis• Support direct-sales team on operation and admin tasks: process staff timesheets, communicate internally important feedback from customers after events or trial courses • Collaborate with relevant teams to follow up customers’ demands Show less

• 

  Galaxy Media Vietnam

  May 2015 - Jul 2015

  Marketing Event Assistant

  • Assist Media team with promotional activities for events hosted by Nhip Cau Dau Tu Magazines: market events to potential visitors through telemarketing and email marketing, work with digital team for social media content related to events, make post-event feedback surveys. • Organize market research• Provide operation and administrative supports as required

• 

  Roche

  Mar 2016 - Oct 2020

  • Effectively manage inventory of labelling by working closely with Logistics team, suppliers and DKSH team to ensure labelling progress following the company procedure accurately and shipments released timely• Precisely manage labelling databases by working closely with RA managers to ensure databases is updated and work effectively • Prepare and develop master re-dressing/ re-labelling instructions and work closely with RA managers and QA manager for internal approval • Organize labelling materials (sub-labels, import labels, import license labels, country origin labels, method sheets, …): examine layouts, update changes in products to develop labelling content and template following regulation, forecast quantity and keep track of delivery to ensure materials available in DKSH warehouse for product releases. • Assist QA manager with monthly reports of labelling, databases and spreadsheets for inventory management and reporting accuracy• Promptly handle other labelling issues concerned • Support sales team for tender • Accomplish other department’s projects: translating PI projects, outsourcing document preparation project. Show less

  • Regulatory Affairs Executive

    Apr 2019 - Oct 2020

  • Regulatory Affairs Officer

    Jul 2018 - Mar 2019

  • Regulatory Affairs Assistant

    Mar 2016 - Jun 2018
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  Manulife Vietnam

  Oct 2020 - now

  • Unit Manager

    Jul 2021 - now

  • Financial Advisor

    Oct 2020 - Jul 2021
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  Roche

  Aug 2022 - Mar 2023

  Local Safety Operation Executive

  In charge of Local Safety Operation (LSO):- LSO master data development- LSO process monitoring to ensure KPI reached 100% - Stakeholders management (Logistics, Product Manager, Professional Service, Customer Service, ect) to ensure LSO action on track and safety - quality notification delivered to customers completely.In charge of Labeling - Labeling compliance & change management project (relating to IVDR/IVDD product convert, latest revision on Decree of Medical Device & Product Labeling, ect)- Labeling material inventory management- Labeling document template management- Further support of labeling Show less