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Shraddha Tunk

Shraddha Tunk

Customer Service Representative

Followers of Shraddha Tunk267 followers
location of Shraddha TunkHyderabad, Telangana, India

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  • Timeline

  • About me

    Project coordinator at Infosys BPM Scrum Master (CSM)

  • Education

    • Dewan Bahadur Padma Rao Modiliar Degree College for Women

      2017 - 2020
      Bachelor of Commerce - BCom Business/Commerce, General

    • Delhi Public School - India

      -
      Bachelor of Commerce - BCom Accounting and Finance

  • Experience

    • SYKES

      Apr 2020 - Jul 2021
      Customer Service Representative

      I worked as a back office expert and handled a project having access to make outbound calls to resolve queries for UK based food ordering and delivery service industry.

    • Accenture in India

      Jun 2021 - Aug 2022
      Contingent worker

      I worked as a content reviewer for different teams. Ensuring that the internal policies are met by the social media users. I mastered in violations user handling.

    • Infosys BPM

      Sept 2022 - Jan 2024
      Project coordinator

      I worked as a project coordinator where I made sure client deliverables are met. I excel in preparing MOM and coordinating with various internal stakeholders to ensure the client hygiene is met.

  • Licenses & Certifications