Doha Fakhir - Certified Personal Trainer

Experience

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  CallMark Call Center

  Apr 2021 - Dec 2021

  Tele Sales Agent | Customer Service Representative | Technical Support

  • Customer Service Representative (CSR): Handles customer inquiries, complaints, and provides product/service information to ensure customer satisfaction• Technical Support Specialist: Assists customers with technical issues, offers troubleshooting solutions, and guides them through technical processes • Sales Representative: Engages potential customers over the phone, promotes products/services, and closes sales deals.Key Achievements:• Achieved consistently high customer satisfaction ratings through effective issue resolution and service delivery.• Exceeded sales targets by employing persuasive communication and product knowledge, resulting in increased revenue. Show less

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  Bouznika bay- hameau du golf

  Dec 2021 - May 2022

  Office Administrator

  • Administered employee records, ensuring accurate attendance tracking and efficient management of personnel files.• Oversaw the creation and maintenance of employee records, including processing benefits and insurance.• Managed office budget, ensuring financial responsibility and adherence to financial guidelines.Key Achievements:• Implemented streamlined processes for employee record-keeping, enhancing efficiency and accuracy.• Successfully maintained budgetary control, optimizing resource allocation for improved financial stability. Show less

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  Piere Moret ITC

  May 2022 - Mar 2023

  Administrative Assistant

  • Efficiently addressed employee complaints, ensuring timely resolution with a professional demeanor.• Executed strategic Vendor Management, optimizing supplier relationships for effective procurement and organizational goal attainment.• Maintained an organized filing system, enhancing accessibility and efficiency in document retrieval.• Coordinated travel arrangements and logistics for executives, ensuring seamless business trips.• Conducted research and prepared comprehensive reports, contributing to informed decision-making processes.• Managed office supplies inventory, streamlining procurement processes and reducing costs.Key Achievement:• Implemented a streamlined filing system, reducing document retrieval time by 20%.• Successfully coordinated executive travel, ensuring smooth and cost-effective business trips. Show less

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  House Fitness Sports Club

  Mar 2023 - Apr 2023

  Freelance Personal Trainer | Sales Promotor

  • Crafted customized fitness regimens aligned with individual client objectives.• Orchestrated scheduling operations for an extensive client portfolio, ensuring optimal session coordination.• Delivered personalized training sessions, fostering client engagement and adherence to fitness plans.• Provided comprehensive fitness assessments, adapting programs to accommodate diverse client needs.• Maintained client records with meticulous detail, tracking progress and adjusting programs accordingly.Key Achievements:• Enhanced client satisfaction and retention through effective program tailoring and engagement strategies.• Optimized scheduling efficiency, allowing for increased client capacity without compromising service quality. Show less

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  Fitness First Club AFS

  Apr 2023 - Aug 2023

  Personal Trainer | Sales Support

  • Guided clients in safe and effective use of equipment, ensuring proper form and technique.• Established rapport with clients, fostering a positive and supportive training environment.• Motivated and empowered clients to achieve fitness goals through personalized goal setting and follow-up.• Conducted regular reassessments to track progress and adjust training plans accordingly.Key Achievements:• Developed personalized workout programs resulting in notable improvements in client fitness levels.• Maintained a high client satisfaction rate through effective communication and dedication to individualized training. Show less

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  Enhance Fitness

  Aug 2023 - now

  Certified Personal Trainer, Business Development

  • Guiding clients in proper exercise techniques, fostering a safe and efficient workout environment.• Cultivating client relationships by providing personalized fitness plans tailored to individual needs and goals.• Inspiring motivation and commitment through goal-setting sessions, regular follow-ups, and progress assessments.• Conducting thorough fitness assessments to customize workout programs based on individual fitness levels and objectives.• Ensuring client safety by meticulously monitoring exercise execution and equipment usage.• Staying abreast of fitness trends and incorporating innovative techniques into personalized training sessions.Key Achievements:• Elevated client satisfaction by delivering tailored fitness plans resulting in notable improvements in their overall health and wellness.• Demonstrated exceptional client engagement, contributing to a positive and energized atmosphere at the gym. Show less