Raminda Bellantuda

Experience

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  Hexagone Informatique

  Jun 1998 - May 2001

  IT Technician/Web Designer

  Working at a consulting firm located in Paris responsible for desktop PC assembly and maintenance, providing support for Intel/AMD based servers & workstations and web design services to a large customer base using HTML, FrontPage, Adobe Dreamweaver, Flash and Adobe ImageStyler.- Lead technical resource during project to IT enable GP Surgeries in Paris. Successfully modernised 50+ GP surgeries in and around Paris with full desktop transformation including workstations, LAN, file and print services based on Windows 95/NT. Show less

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  Avis Budget Group EMEA

  May 2001 - Dec 2013

  Reporting to the Infrastructure Support Manager, responsible for running and maintaining HQ and Datacentre Infrastructure, providing services to 7000+ users across the European group. Services included Windows Server, Exchange, Active Directory, SAN / Storage, Citrix, Networking and customer-facing app solutions. - European IT Transformation – Provided hands-on and technical expertise in the programme to collapse and consolidate 15 local site datacentres across Europe to secure, modern & centralized facilities based in UK datacentres. Rationalizing technical services and spend on licensing, administrative overhead and reducing requirements for localized IT support services.- Global workspace transformation - Designed and deployed Citrix solution for 4000 users across 15 European countries, providing secure, standardised services to key staff across Avis. Using Citrix XenApp, Netscaler and design of GPOs, policies, printing, and profile management. Show less Reporting to the head of IT. Responsible for all on-premises IT infrastructure (Wintel, SAN Storage, Networking, Active Directory, Exchange) across 350 French locations providing support and services to 1500+ end-users.- Designed and implemented Citrix remote-access solution to securely deliver key line of business apps for over 1500 customer-facing and back office staff. Reduced administrative and management overhead considerably by utilising extensive Group Policies and Citrix policies to manage at scale.- Successfully lead a desktop transformation, upgrading over 800 legacy IBM mainframe terminals across 350 sites to new Windows desktop standard. Show less

  • Infrastructure Engineer

    Oct 2010 - Dec 2013

  • Senior System Administrator

    May 2001 - Oct 2010
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  Tata Consultancy Services

  Jan 2014 - Dec 2015

  Infrastructure Engineer

  Reporting to the head of IT delivery, responsible for number of onshore/offshore TCS SMEs from the Network and Server teams.- Technical management for onshore and offshore teams- Solution designs in accordance with ABG architecture standards- Ensuring and vetting the production of documents and diagrams.- Onshore technical focal point

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  Avis Budget Group

  Feb 2016 - Dec 2019

  Senior Infrastructure Tech Lead

  Senior Infrastructure Lead – responsible for providing infrastructure architecture, design (including High- and Low-Level Design documentation, HLD/LLD) and delivery for on-premises and cloud solutions. Responsible for translating business requirements into deliverable IT Infrastructure and solutions. Managing onshore and offshore resources to ensure successful delivery of global IT projects.- Azure/ARM(Azure Resources Manager) - Deployed multiple enterprise solutions on Azure using ARM templates and Powershell including Atlassian suite, key line-of-business apps and fleet management solutions. - Infrastructure consolidation – completed multiple mergers and consolidations of existing IT Infrastructure to secure, centrally managed global datacentres, reducing OpEx spend and dependency on local and 3rd party IT management and administration. Show less

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  Microsoft

  Feb 2020 - now

  Support Escalation Engineer within Microsoft's CSS organisation, delivering high quality, personalised support leadership to Microsoft most strategic enterprise customers.Azure Rapid Response provides an expedited response time and prioritized access to Microsoft’s most knowledgeable experts so customers can quickly overcome incidents and interruptions. We have a designated Azure Support Team which responds quickly and possesses deep Azure expertise and knowledge of the customer’s cloud workload solution. Show less

  • Technical Advisor - Azure Rapid Response

    Aug 2022 - now

  • EMEA Support Escalation Engineer - Azure Rapid Response

    Feb 2020 - Aug 2022