Mohammad Anowar Hossain 🇧🇩

Experience

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  Excel Telecom (Pvt.) ltd ( A sister concern of Labib Group )

  Feb 2013 - Mar 2014

  Sales Assistant

  Responsibilities to Greeting customers who enter the shop.Assisting shoppers to find the goods and products they are looking for.Answering queries from customers.Responsible dealing with customer complaints.

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  Show Motion Limited ( Star Cineplex )

  Apr 2014 - Mar 2017

  Customer Service Representative

  • Responsibilities to Handle customers & always ready to serve customer for their Satisfaction.• Handling critical situation with politely. • To Assistance customer before, during, after customer requirements are met.• Give update about show time and online booking reservations and sell membership card to customer

• 

  SBT Co. Ltd.

  Apr 2017 - Nov 2017

  Sales & Marketing Executive

  • Selling Various used and new car to Bangladeshi car Impoter & dealer from Japans yard stocks.• Negotiations skills.• Shipment booking request after Receiving LC• After Sales Service.• Corporate Sales Planing. • Product Promotion Activities • Email marketing and conduct meeting with importer• Build a strong Relationship with Customer. • Follow loyal customer for further query and requirement

• 

  DHL Express

  Dec 2017 - now

  Retail Sales Officer

  • Responsible to increment shipment through communication (call,visit etc) to prospective customers from the catchment opportunity. • Implementation of programs & best customer service.• Drive Superior Sales quality from Retail through interpersonal skills.• Ensure that Retail Outlet is running smoothly & efficiently.• Undertakes any assignment and project.• Committed to quality customer service by being properly groomed with low absenteeism, low in tardiness at all times.• Generate cash sales and achieve assigned business targets• Communicate and Interface with various internal departments (Operation, Customer Service, Marketing, and accounts & IT Dept.) to ensure service alignment & enhancement Show less